Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 21

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
306 Reviews
4.4

306 Reviews

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306 Reviews of Victoria Gilliland

February 22, 2025

Dealership Rating
Employee Rating

The staff was very attentive and professional. Took care of us right away when we got there More

by nmounier
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Beck

Feb 24, 2025

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2025

Dealership Rating
Employee Rating

The service it’s so good and the techs send good reports about the vehicle More

by sergiosaldana7977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Group 1 Buick GMC North responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2025

Dealership Rating
Employee Rating

The process of buying a new vehicle was easy and dealership did not pressure me during the process. More

by Jackl.peoples
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Trade-in Experience
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Recommend Dealer
Yes
Feb 22, 2025

Jackl.peoples responded

Had a good experience buying my new GMC pickup.

February 21, 2025

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Employee Rating

Excellent service they help me in everything and they answer all my questions thank hector More

by Cabreraluz4592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector

Feb 23, 2025

Group 1 Buick GMC North responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 17, 2025

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Employee Rating

David C. and Richard W. we're AWESOME! Thanks for working as a team and getting me my ride. More

by likasmith2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2025

Group 1 Buick GMC North responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2025

Dealership Rating
Employee Rating

Nice people. Incomplete service. Not sure DEF drained and replaced. I thought 30K service included draining and replacing DEF, but if that was done I would not More

by fritzfielding
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 10, 2025

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 469-5222 when you have a chance. Thank you, and we look forward to hearing from you.

February 05, 2025

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Employee Rating

Great team which will continue providing great service once You take Your vehicle home and need checkups or repairs More

by Arodriguez222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Avila

Feb 10, 2025

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2025

Dealership Rating
Employee Rating

The service and service staff were very punctual and attentive. The quality of workmanship was excellent! More

by Rmoody7307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Campos

Feb 07, 2025

Group 1 Buick GMC North responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2025

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Employee Rating

Our salesman was extremely helpful, we love our new SUV. Gave us a great deal More

by Rgc7401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Group 1 Buick GMC North responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 31, 2025

Dealership Rating
Employee Rating

The service department sucks. My service representative would not respond to text messages or calls from me about my vehicle. I had to drive to the dealership to find out if my ve More

by louisgill007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian Coracassos

Feb 18, 2025

Group 1 Buick GMC North responded

Thank you for taking the time to give us this feedback. We value your business here at Beck N Masten GMC North. Please reach out to me at kwood@group1auto.com I want to further discuss. Khara Wood Service Manager

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