Vince Pampena
Vince Pampena at BMW of Darien

Vince Pampena | Page 16

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
385 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

40 yrs, 11 mos

4.8

385 Reviews

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385 Reviews of Vince Pampena

September 01, 2022

Dealership Rating
Employee Rating

There were multiple issues when they returned my car to me. No break check was done. Tire pressure light was on. Bottom cover under car was not screwed in. The dealership charges a lot for service and yet More

by noobdiyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 29, 2022

Dealership Rating
Employee Rating

very nice guys, and efficient. I would go there always later. Good environment and service. Thank these guys very much . More

by sane2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

August 29, 2022

Dealership Rating
Employee Rating

Leasing the car was fine. Service left much to be desired. Primarily because of poor communication and no one answering their phones. Could not find out status of my repair da More

by BMW customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 25, 2022

Dealership Rating
Employee Rating

Vincent at the Darien dealership kept in touch with me to report on the progress. Everything was done in the most responsible and professional way. I was very pleased with the manner in which my issue was re More

by RECRUITERJOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 24, 2022

Dealership Rating
Employee Rating

I went to the dealership for new brakes. Vincent was knowledgeable, professional, responsive and friendly. The work was done on time and correctly. The car was cleaned before it was return More

by Fun Wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 24, 2022

Dealership Rating
Employee Rating

Quick help with a recall issue and gave loaner and scheduled the appt very quickly More

by philippa.holland@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 20, 2022

Dealership Rating
Employee Rating

As always Great Service and Fast Service which is greatly appreciated. And very happy that service dept is now open on Saturdays More

by mschloss6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Bill Skorvanek

August 19, 2022

Dealership Rating
Employee Rating

BMW of Darien sets the bar when it comes to service and professionalism. I had gone to several dealerships in the tri-state, and couldn’t be happier with all things BMW solely because of The Darien dealers More

by Ionaless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 18, 2022

Dealership Rating
Employee Rating

Even though they were very busy, they took in my car on emergency basis and took care of it within two days. More

by Thursday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 18, 2022

Dealership Rating
Employee Rating

Outstanding service department, and an extremely helpful sales team. I’ve been a customer for 30 years, and they have never diappointed. More

by simpatico1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Trevor Martin

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