Vince Pampena | Page 24

They were very accommodating when I had a problem. Everything was explained and I received periodic updates. The process was smooth and met my expectations. Everything was explained and I received periodic updates. The process was smooth and met my expectations. More

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I am very happy with the exceptional sales and service experience at Darien BMW experience at Darien BMW More

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All the people are nice and courteous. Vince, my service guy, is the best. Thanks guy, is the best. Thanks More

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We have gotten all of our BMWs from this dealership for years because they are great. Very responsive, easy scheduling for appointments and the employees are always very helpful. years because they are great. Very responsive, easy scheduling for appointments and the employees are always very helpful. More

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The dealership is consistently client focused from sales to service. Like the video assessment of the vehicle with recommendations. service rep provided updates throughout the day and car was ready on time to service. Like the video assessment of the vehicle with recommendations. service rep provided updates throughout the day and car was ready on time. More

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Pick up and drop off always easy and efficient. Easy to communicate with customer rep to get updates of the service. Friendly and diligent staff. communicate with customer rep to get updates of the service. Friendly and diligent staff. More

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Vince Pampena and the entire Service Team at Darien BMW is incredibly professional, efficient, friendly, and customer service driven. It is always a pleasure working with them. is incredibly professional, efficient, friendly, and customer service driven. It is always a pleasure working with them. More

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Average showroom, nothing extraordinary. Typical overpriced service department. Suggests work not needed. For example, your battery is almost 5 years old we recommend replacing it for $275. No menti overpriced service department. Suggests work not needed. For example, your battery is almost 5 years old we recommend replacing it for $275. No mention of the fact that It takes and holds a charge beautifully. Recommend replacing my windshield wipers for $95 but they are only 2 months old and work perfectly. Did they even look? More

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Very thorough and great communication throughout the process. Kept me up to speed with what was happening and managed expectations around timing - really appreciated that. process. Kept me up to speed with what was happening and managed expectations around timing - really appreciated that. More

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Claus is the best sales person. I have been leasing cars with him past 15 years and so is my family. the dealer/service highly efficient. quick in n out with drop off, loaner and pick up. thank you very with him past 15 years and so is my family. the dealer/service highly efficient. quick in n out with drop off, loaner and pick up. thank you very much bmw of darien. More

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