Vince Wadman | Page 13

Everyone in the store made me feel like they were there to help me have the best experience possible. They made buying a car a great time to help me have the best experience possible. They made buying a car a great time More

Report | Print

Clean, explicit and no lie dealership, hard to find. People we’re courteous, understanding, and welcoming. This is the behavior all other dealerships should model after. Thank you for not wastin People we’re courteous, understanding, and welcoming. This is the behavior all other dealerships should model after. Thank you for not wasting my time! More

Report | Print

Matt Rollak was great from the beginning. Can't wait to purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keef purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keefe took forever to reply to emails, and at the end he just stopped replying. His last email said "I'll send the Out the Price later today; I'm still waiting... More

Report | Print

I was dreading buying a new car, because I hate dealing with the typical car salesman. Most car salesmen are pushy and very “ in your face”. Rick was extremely pleasant and talked to us like normal humans. with the typical car salesman. Most car salesmen are pushy and very “ in your face”. Rick was extremely pleasant and talked to us like normal humans. He was genuine, and seemed to have our best interests in mind. If I know someone is looking for a car, he will be the person I recommend. I’ve never had a better car buying experience. Vince was also great, and very helpful with finding us the best deal, including adding my wife to the loan to help build her credit. More

Report | Print

Everything was very professional and friendly. From the women at the front desk who greeted me and contacted a sales associate, to the sales representative and finance women at the front desk who greeted me and contacted a sales associate, to the sales representative and finance More

Report | Print

Great customer service- this was my first time purchasing a new vehicle and everyone at Brilliance Honda was very personable, detail-oriented, and willing to answer my questions. I worked primarily with Rob a new vehicle and everyone at Brilliance Honda was very personable, detail-oriented, and willing to answer my questions. I worked primarily with Rob and he went above and beyond to help me through the process. I really appreciated all of the personalized attention and it was obvious everyone on the team was committed to making this an excellent experience for me. More

Report | Print

This is my 3rd purchase from Crystal Lake/Brilliance Honda. I’m happy with the service department, and Max found me a used car that met my needs. Honda. I’m happy with the service department, and Max found me a used car that met my needs. More

Report | Print

AJ was great and so was Vince love the car they were quick and did not have to spend all day James was great online quick and did not have to spend all day James was great online More

Report | Print

Jason was able make most of the process happen online beforehand in order to minimize the time required for the entire process. I believe better software and preparation can shorten the remainder of the beforehand in order to minimize the time required for the entire process. I believe better software and preparation can shorten the remainder of the sales process. More

Report | Print

Eva was great! Very friendly and answered all the question we had. Was very helpful in getting the price that we were looking at getting question we had. Was very helpful in getting the price that we were looking at getting More

Report | Print