Vincent Gonzalez

Friendly staff who answered my questions thoroughly. Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up Made for an easy appointment. Car was ready earlier than anticipated. :) (Not sure of the young man who did my check out when I picked the car up - but he was pleasant and helpful as well!) More

by LAMBLC Verified Customer Verified Customer

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Good service. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. Keep the customer informed with a video. Appointment took almost two hours though which seemed kind of long for an oil change and tire rotation. More

by ANNEVANSTRANDER Verified Customer Verified Customer

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Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. ...very attentive to customers' questions and needs. More

by MADIA4 Verified Customer Verified Customer

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Very impressive Subaru dealership and I've been to several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So c several! Everyone was professional and knowledgable. My car issues were explained clearly --with video!! I could watch the tech service my car. So clean could eat from garage floor. More

by lsillick Verified Customer Verified Customer

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The service was good. Can’t believe you charge for rotating tires and charge $35 for the service. Can’t believe you charge for rotating tires and charge $35 for the service. More

by JBMHALL Verified Customer Verified Customer

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Wait time for checking in was minimal. Everyone was respectful and friendly. The waiting area was very comfortable. The wait time for my car’s service was reasonable! Everyone was respectful and friendly. The waiting area was very comfortable. The wait time for my car’s service was reasonable! More

by KATHY48 Verified Customer Verified Customer

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I think Joanne is a really good advisor. She apologizes for delay in waiting to get checked in when I came 3/8 for my oil change. She also made the next appointment for the service Recall fo She apologizes for delay in waiting to get checked in when I came 3/8 for my oil change. She also made the next appointment for the service Recall for 4/18. She was very helpful and courteous. I can’t say the same for Tyler when I came in for service for the Recall. I was extremely dissatisfied with the service he provided while my car was dropped off on 4/18 and was not finished till Tuesday 4/22. I had respond to that survey just 2 days ago and mentioned they forwarded these results to you Daniel. I also left my complete name as well from Ann larsen. To provide my phone nbr as well you can reach me at 3153357804.. thanks for reaching out. More

by ARMOROFGOD456 Verified Customer Verified Customer

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Great service, stands by the work. Friendly, thorough. I trust Subaru of Utica to make sure my 2017 Impreza is running top notch and safe. Friendly, thorough. I trust Subaru of Utica to make sure my 2017 Impreza is running top notch and safe. More

by KAT11 Verified Customer Verified Customer

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The sales room was full of energy and lively when I went. The sales person who took care of me, Brad Glerup was a good combination of informality and information. He responded to my questions clearly. I j The sales person who took care of me, Brad Glerup was a good combination of informality and information. He responded to my questions clearly. I just picked up my car after undercoating from Vincent Gonzalez so the interaction wasn't extensive but he was outgoing as well as being clear and concise in his communication More

by RKINNEL0 Verified Customer Verified Customer

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Just purchased a Forester from Subaru of Utica. Mike Green was great to work with. Very prompt and courteous. All the staff we spoke with were very pleasant. Thanks to all of them. Mike Green was great to work with. Very prompt and courteous. All the staff we spoke with were very pleasant. Thanks to all of them. More

by WRIGHTDK Verified Customer Verified Customer

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