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Vincent Gonzalez
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161 Reviews
161 Reviews
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161 Reviews of Vincent Gonzalez
April 29, 2025
I think Joanne is a really good advisor. She apologizes for delay in waiting to get checked in when I came 3/8 for my oil change. She also made the next appointment for the service Recall fo She apologizes for delay in waiting to get checked in when I came 3/8 for my oil change. She also made the next appointment for the service Recall for 4/18. She was very helpful and courteous. I can’t say the same for Tyler when I came in for service for the Recall. I was extremely dissatisfied with the service he provided while my car was dropped off on 4/18 and was not finished till Tuesday 4/22. I had respond to that survey just 2 days ago and mentioned they forwarded these results to you Daniel. I also left my complete name as well from Ann larsen. To provide my phone nbr as well you can reach me at 3153357804.. thanks for reaching out. More
by ARMOROFGOD456
Verified CustomerOther Employees Tagged: Tyler Davis, Joanne Palmer
April 29, 2025
Great service, stands by the work. Friendly, thorough. I trust Subaru of Utica to make sure my 2017 Impreza is running top notch and safe. Friendly, thorough. I trust Subaru of Utica to make sure my 2017 Impreza is running top notch and safe. More
by KAT11
Other Employees Tagged: Nick Orbinati
April 29, 2025
The sales room was full of energy and lively when I went. The sales person who took care of me, Brad Glerup was a good combination of informality and information. He responded to my questions clearly. I j The sales person who took care of me, Brad Glerup was a good combination of informality and information. He responded to my questions clearly. I just picked up my car after undercoating from Vincent Gonzalez so the interaction wasn't extensive but he was outgoing as well as being clear and concise in his communication More
by RKINNEL0
Other Employees Tagged: Brand Glerup
April 26, 2025
Just purchased a Forester from Subaru of Utica. Mike Green was great to work with. Very prompt and courteous. All the staff we spoke with were very pleasant. Thanks to all of them. Mike Green was great to work with. Very prompt and courteous. All the staff we spoke with were very pleasant. Thanks to all of them. More
by WRIGHTDK
Other Employees Tagged: Mike Green
April 19, 2025
Always excellent service in a timely fashion whether I leave the car for pick up later in the day, or wait for it over a cup of coffee and snack in the waiting room. leave the car for pick up later in the day, or wait for it over a cup of coffee and snack in the waiting room. More
by MONTECALVO
Other Employees Tagged: Joanne Palmer
March 28, 2025
For some reason when I tried to give a review previously, it did not go through. We were very pleased with the service it did not go through. We were very pleased with the service More
by BARBARAMONIE
Other Employees Tagged: Nick Orbinati , Will worked with some of them and I worked with others and I am very sorry that I don’t remember their names but everyone we worked with is helpful and pleasant and treated us with respect.
March 26, 2025
Service desk is always friendly and very helpful. They explain all the work. Never had a problem with who ever helps you ... team is very good. They explain all the work. Never had a problem with who ever helps you ... team is very good. More
by RALORRAINE
Other Employees Tagged: Tyler Davis, Joanne Palmer
March 25, 2025
I was very welcome by customer service. My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me. He got the man who did my oil change to come out and fix my dash board, fix it the way it was suppose to be. I would like to thank the whole team for taking care of me. More
by PATTIEJUBY
March 19, 2025
Great service! Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. More
by LAUREN.HURLBUT
March 02, 2025
Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. Vehicle is under warranty. Hope this fixes the issue. Thank you. More
by JIMBOGIG
Other Employees Tagged: Tyler Davis
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