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Vincent Gonzalez
Vincent Gonzalez at Subaru of Utica

Vincent Gonzalez | Page 6

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
192 Reviews
4.8

192 Reviews

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192 Reviews of Vincent Gonzalez

December 07, 2024

Dealership Rating
Employee Rating

Fast Service. Updates while waiting and friendly staff. Nice waiting area . I'm on my fifth Subaru and just love them. Great in the SNOW! More

by RACHEL STEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

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Dec 09, 2024

Subaru of Utica responded

We're absolutely honored to have helped you find your FIFTH Subaru! It's reassuring to know that when it snows, you're going to be much safer. 🚗🌨 If you need anything during the holiday season or further down the road, Rachel, you know where to find us! The Subaru of Utica team is here for ya.

December 04, 2024

Dealership Rating
Employee Rating

I have been dealing with Subaru of Utica for several years now. The service department conducts their business in the most professional manner. I have every confidence that my car is serviced and re More

by STOCKTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2024

Subaru of Utica responded

Thank you for your continued trust in Subaru of Utica! We're very glad to hear that our service department consistently meets your expectations with professionalism and high standards. We look forward to serving you for many more years!

November 30, 2024

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Employee Rating

Quick response Friendly workers Clean waiting area with nice snacks Detailed explanation of service performed More

by RONALDPRESITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Subaru of Utica responded

Ronald, we appreciate your great feedback and especially glad to hear you enjoyed your visit with our team. We look forward to serving you again soon at Subaru of Utica!

November 29, 2024

Dealership Rating
Employee Rating

Rapid service. Comfortable waiting room. Great updates while waiting. Most pleasant and helpful staff. I have never been disappointed. More

by CALINEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're very happy to hear that our team provided rapid service and kept you comfortable and informed. We look forward to serving you again in the future!

November 23, 2024

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Employee Rating

Great service. The greeter, and others were helpful. Enjoyed the waiting area, very comfortable.Thank you so much More

by PAULBROWN2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Subaru of Utica responded

Great service for a great customer! Thank you, Paul, for taking the time to leave a review after the excellent service you received. We can't thank you enough for the support. If you need anything else in the future, feel free to reach out to us at Subaru of Utica!

November 19, 2024

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Employee Rating

Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. More

by ALICIA13502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer, Tyler Basset

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Nov 19, 2024

Subaru of Utica responded

Hi Alicia, Thank you for sharing your experience! I'm glad to hear that you've had positive experiences with our dealership and are enjoying your Subarus. If there's anything more I can do to enhance your visits, please feel free to reach out to me directly at ahutchings@carbonecars.com. Thank you, Allen Hutchings Assistant General Manager

November 17, 2024

Dealership Rating
Employee Rating

great wonderful dfhcvjn jndfj hmghmj gjygfh fggn cxb fgh fg fgn xfgg fghcfgb fgn xgf More

by RURUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

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Nov 18, 2024

Subaru of Utica responded

Thank you for the five stars. We look forward to your next visit at Subaru of Utica!

November 11, 2024

Dealership Rating
Employee Rating

Please bring back key or maybe keep the Subaru legacy I love that car and put back push button on air and heater . Lock door with hangs free can be better but there are flaws and with huge screen can have More

by MGADZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Ortizo, Mike Green, Brand Glerup

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Nov 11, 2024

Subaru of Utica responded

Thank you for sharing your thoughts with us! We're glad to hear that the team at Subaru of Utica helped you get a new car and made it a great experience. We appreciate your feedback on features, and we'll pass along your suggestion about bringing back the popcorn too! 🍿😉

November 01, 2024

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Employee Rating

They did a really great job replacing my tire. The service was quick and easy. More

by CHEESIENASCARCHICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

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Nov 04, 2024

Subaru of Utica responded

Thank you for the compliment! Replacing tires swiftly and efficiently is a top priority of ours at Subaru of Utica. Feel free to visit us again for any future tire service needs!

October 30, 2024

Dealership Rating
Employee Rating

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer, Nick Orbinati, Tyler Basset, Lee Gold, Carlos Bello, Adam Stockbridge, Matthew Dombrowski , Kenneth Anna

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Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

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