Vincent Gonzalez | Page 7

Another great service appointment at Subi Utica! Checked vehicle in w Vince Gonzalez whom I have frequently worked with previously. Always spot on with what needs to be done, got my Outback into the Checked vehicle in w Vince Gonzalez whom I have frequently worked with previously. Always spot on with what needs to be done, got my Outback into the service queue quickly and repairs done earlier than expected. Tech doing the work was Paw Htoo. Paw took care of needed repairs plus provided a video displaying relevant review of important components. Great job on the service. Further, had one issue that was resolved w acting Service Manager Billy Melendez fully to my satisfaction. “Hats Off” and a “Well Done” to the entire team! More

by JZZAMNN Verified Customer Verified Customer

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My experience at this dealership was fantastic! The service writer went above and beyond to replace my wiper blades because I forgot to include that request when I checked in. The service writer went above and beyond to replace my wiper blades because I forgot to include that request when I checked in. More

by RRAHN1 Verified Customer Verified Customer

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5 hours waiting . Job incomplete. Told no way to get in touch with manager. Agreed to a break in next service of detailing and did not comply. Job incomplete. Told no way to get in touch with manager. Agreed to a break in next service of detailing and did not comply. More

by NURSE10NURSE Verified Customer Verified Customer

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Great service, staff and waiting area. However, appointments seem to take entirely too long/don't start on time. Not sure what the point of making an appt is if they aren't going to servic However, appointments seem to take entirely too long/don't start on time. Not sure what the point of making an appt is if they aren't going to service your car until hrs later. More

by CHICKY0116 Verified Customer Verified Customer

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Excellent service Vincent was exceptional he told me what I needed how much it would cost and time to do it he made the whole experience exceptional I needed how much it would cost and time to do it he made the whole experience exceptional More

by MPYTKO Verified Customer Verified Customer

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Staff were very helpful and thorough in diagnosing my problem. It was a pleasure to deal with them. problem. It was a pleasure to deal with them. More

by DBDB31 Verified Customer Verified Customer

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Vincent was very helpful with my issues with Android Auto & an update to my dashboard screen. He is very knowledgeable & pleasant to do business with! & an update to my dashboard screen. He is very knowledgeable & pleasant to do business with! More

by CHARLIEBABE1 Verified Customer Verified Customer

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This dealer has many employees who serve you correctly and are very friendly, but there are 2 in customer service who need to work hard on their service. and are very friendly, but there are 2 in customer service who need to work hard on their service. More

by JPABEY Verified Customer Verified Customer

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I have always been treated very well by sales and service. It has been a pleasure to work with them . service. It has been a pleasure to work with them . More

by L_ZAMMIELLO Verified Customer Verified Customer

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Parts and service are very expensive, especially for senior citizens. At times i have used local mechanic to cut back costs. senior citizens. At times i have used local mechanic to cut back costs. More

by CAROLPEREZ75 Verified Customer Verified Customer

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