Vincent Hernandez
Vincent Hernandez at Campbell Ford

Vincent Hernandez

Service Advisor

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.6
223 Reviews

Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!

Dealership Experience

3 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

Specialties & Trainings

Ford Certified

4.6

223 Reviews

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223 Reviews of Vincent Hernandez

September 13, 2025

Dealership Rating
Employee Rating

The dealership did an excellent job making my stay while my car was being worked on. Thank you More

by Johntengelitsch
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Sep 13, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

September 10, 2025

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Employee Rating

We were difficult customers, intentionally. Past negative history with dealerships gives us anxiety just thinking about going to another one. But this time it wasn’t a bad experience. I ma More

by onlyonmyplanet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2025

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that Ronnie and our team had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

August 30, 2025

Dealership Rating
Employee Rating

Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2025

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Employee Rating

Very good work for the price, will be back agin for another detail and cleaning More

by andrew.breslin22391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

August 23, 2025

Dealership Rating
Employee Rating

Vincent was very nice and professional and He did a good job getting me a good price for what I had done. Thank you Vincent 😊 More

by hankone1873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey

Aug 24, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

August 16, 2025

Dealership Rating
Employee Rating

I am always welcomed with a smile and very personable people . From the front door by Kerry to the service department by the staff. I love that now I am able to have my oil changes done at my home. The m More

by Bsgodschild68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Mobile Service, Gene Dittenber, Colin Daly , Kerry Schroeder and all the people in the finance department

Aug 16, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2025

Dealership Rating
Employee Rating

Awesome service. Picked my truck up at work and brought it home. Really convenient for me. More

by TAYLORTONY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 08, 2025

Dealership Rating
Employee Rating

Excellent job repairing our explorer after hitting a raccoon. Repair took longer than expected but no complaints since it looks brand new. The lady that detailed this vehicle deserves a raise because th More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Mobile Service, Gene Dittenber, Colin Daly, Heidi Adams, Glen Ditz, Jeff Sigman , Did not remember the name of the woman that detailed the vehicle

Aug 08, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

July 26, 2025

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Employee Rating

Always receive good service every time I take one of our three vehicles in . Recommend Campbell to the rest of the family and friends. More

by JERRYSTEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2025

Dealership Rating
Employee Rating

The gentleman I spoke with explained everything in simple terms and then the work was done very quickly. All around a great experience. More

by harwoodtimothy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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