

Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!
Read moreDealership Experience
3 yrs
Industry Experience
30 yrs, 11 mos
Specialties & Trainings
Ford Certified
205 Reviews
Write a Review205 Reviews of Vincent Hernandez
June 18, 2025
Everything was explained well. They took care of my truck quickly and were ready for me at my appointment time. They took care of my truck quickly and were ready for me at my appointment time. More
Other Employees Tagged: Mobile Service
June 18, 2025
Vincent was super helpful and funny, made the whole experience more enjoyable. Campbell Ford is truly the number 1 dealership around! They offer to vacuum your vehichle and wash it, plus they have free experience more enjoyable. Campbell Ford is truly the number 1 dealership around! They offer to vacuum your vehichle and wash it, plus they have free coffee, snacks and wifi while you wait. Love going to Campbell Ford, hopefully I get Vincent again in the future, he did a great job! More
June 16, 2025
I am a new customer. Upon walking into the dealership I was immediately impressed with the cleanliness, comfort, attentiveness, and level of professionalism and customer Upon walking into the dealership I was immediately impressed with the cleanliness, comfort, attentiveness, and level of professionalism and customer focus I received. Everyone seemed focused on my problem, kept me informed of the work, educated me, showed me the problem under the car, allowed plenty of time to ask questions and answered them all. When I returned to drop off the car they remembered me and details about the job, offered a very clean and comfortable waiting area, were on time, came in within their estimate. Vincent, our service professional especially epitomized all these positive comments. He led us through the work, was patient, and informative, and clearly knew his business. When we were almost finished he introduced me to the service manager who was very friendly and personable and made me aware of some unique services offered by the dealership. I have had my vehicles serviced at a few different dealerships in the past, some good, and some, I’m sorry to say, poor. If my experience is typical Campbell Ford is the best. More
June 07, 2025
Friendly people in every department, very helpful. Go out of their way to make you welcome. Only give four stars as everyone myself included can always improve themselves. Go out of their way to make you welcome. Only give four stars as everyone myself included can always improve themselves. More
Other Employees Tagged: Austin Davey , marv Dawson, Paul dawson
June 07, 2025
Always a pleasure to bring my truck in for an oil change. Staff is professional and keep me up to date on needed maintenance . Staff is professional and keep me up to date on needed maintenance . More
Other Employees Tagged: Jason Ziesmer, Marvin Dawson, Colin Daly
June 07, 2025
Everybody at campbell ford was very helpful in the service was great. Will be back service was great. Will be back More
Other Employees Tagged: Colin Daly
May 23, 2025
I took my Maverick in for service again and as usual it was all done within a hour while waiting in a comfortable lobby with free coffee and snacks. Thanks Campbell Ford for all you do and with great frie was all done within a hour while waiting in a comfortable lobby with free coffee and snacks. Thanks Campbell Ford for all you do and with great friendly people. Duke Lawton More
Other Employees Tagged: Jason Ziesmer, Austin Davey, Ron Metcalf, Bernie Pickett, Mobile Service, Gene Dittenber
May 23, 2025
Tech was very nice and fast considering that he was given the wrong parts and it took about two hours for a twenty minute job to install my new trim pieces that were under recall!! Over very happy the wrong parts and it took about two hours for a twenty minute job to install my new trim pieces that were under recall!! Over very happy More
Other Employees Tagged: Austin Davey, Mobile Service, Gene Dittenber
May 22, 2025
Did not take care of a problem and is not wanting to take care of the problem. Had my truck for two weeks. That Monday after getting it back. I had to take it back and rescheduled for two weeks later. And t care of the problem. Had my truck for two weeks. That Monday after getting it back. I had to take it back and rescheduled for two weeks later. And they had it for two more weeks and never fixed anything never even told me there was another issue until after I picked it up and tried to drive it home. It couldn’t do any more than 45 to 50 miles an hour. Very unhappy and dissatisfied with service at Campbell Ford Niles, Michigan. More
Other Employees Tagged: Austin Davey
May 16, 2025
Attempted to fleece me to the tune of $2100 for a repair that was free and fully covered under factory extended warranty that was free and fully covered under factory extended warranty More
Other Employees Tagged: Austin Davey , Nick Boyd