Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 23

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
716 Reviews
4.7

716 Reviews

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716 Reviews of Vincent Lor

July 07, 2023

Dealership Rating
Employee Rating

I have been serviced by Heiser for 15yrs! On my last visit a few weeks ago I was having some emotional difficulties and Peter in the service Dept was Very Understanding!! He went above and More

by Mike D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , PETER: SERVICE WRITTER

Jul 10, 2023

Heiser Toyota responded

Mike, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 06, 2023

Dealership Rating
Employee Rating

Always friendly. ... get my vehicle serviced in a reasonable time for top tier work keep up the good work More

by cupid81ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 06, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2023

Dealership Rating
Employee Rating

I have been using this dealership for many, many years. I am always happy with their service and all the people I have had through these years. Also, bought my cars from them. Vincent Lor and Joe Kucku More

by BERGNOREENJ
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 06, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your many years of business. We are thrilled to hear that you’ve continued to enjoy your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2023

Dealership Rating
Employee Rating

Provide good customer service. Good technician. Service Manager who care and listened to their customer. 5 stars. More

by Tubhmoob80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 03, 2023

Dealership Rating
Employee Rating

Very knowledgeable great customer service Planning to get my next car here and use this service More

by jerok46144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 03, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for a recall. Got a call at 11 am telling me they were running late. Never heard back. Had to call twice and leave a message. Finally at 6 had someone drive me to More

by AMYJGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

June 30, 2023

Dealership Rating
Employee Rating

Great service. Nice good to work with. This survey is terrible for making us write More

by PSHERGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 29, 2023

Dealership Rating
Employee Rating

We were pleased with the service and will be taking the car back for the next service More

by Glpfeifer16
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Tomas Lowther

Jun 29, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 28, 2023

Dealership Rating
Employee Rating

Service was very professional and timely Told about special services that were beneficial for our needs More

by AAWH0B
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 27, 2023

Dealership Rating
Employee Rating

It was my first time coming to Heiser and it was a great experience and service was excellent. People were nice and I will be back. Thank you. More

by nmcglaston
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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