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Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 33

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
717 Reviews
4.7

717 Reviews

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717 Reviews of Vincent Lor

February 16, 2023

Dealership Rating
Employee Rating

My experience was highlighted by a timely appointment and friendly & helpful customer service. Definitely recommend. More

by matthewj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Cashier- 5 Stars

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Feb 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2023

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Employee Rating

Great service! Both for the vehicle and the people. Very friendly and helpful staff. Went above and beyond. More

by quevin.solis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2023

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Employee Rating

Good job man and thanks so much for the service done well and will keep in mind for the future. More

by Charles Vang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, John Carlson, Jesse Dealba, Noah Patnode

Print
Feb 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2023

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Employee Rating

My experience at Heiser was excellent. I had an warranty through a credit union that presented some issues. The service department gave me the best options available and my truck is drivin More

by ISAACA2L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Kevin Garski, Kevin D.

Print
Feb 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2023

Dealership Rating
Employee Rating

Vincent is great to work with very knowledgeable and follows up. Does a great job More

by Kirgues, roger 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Joe Kuckuk

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Feb 14, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 13, 2023

Dealership Rating
Employee Rating

I gave specific instructions regarding what I did not want my service technician to do 4 times, then he did it anyways. I then talked to him about it and he did it again after that. Then, when I spoke to More

by S
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk

Print
Feb 14, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

February 04, 2023

Dealership Rating
Employee Rating

Great customer service. Nice area to wait while getting car serviced. Friendly staff. Knows how to take care of customers. More

by Lisa keeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Bob Arciszewski, Jesse Dealba

Print
Feb 06, 2023

Heiser Toyota responded

Lisa, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 02, 2023

Dealership Rating
Employee Rating

Prompt very thorough. I'm completely satisfied. I will continue using Heiser in the future More

by RBRTREGDWN1E
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Colton

Print
Feb 06, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 31, 2023

Dealership Rating
Employee Rating

Great customer service! Best Toyota dealer in Milwaukee, WI. Highly recommend service your Toyota vehicle here. More

by Tubhmoob80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Arciszewski

Print
Feb 01, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 29, 2023

Dealership Rating
Employee Rating

Heiser Toyota takes good care of me and makes me satisfied. Love the touch less car wash More

by Moe
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 01, 2023

Heiser Toyota responded

Moe, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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