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Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 46

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
715 Reviews
4.7

715 Reviews

Write a Review

715 Reviews of Vincent Lor

February 09, 2022

Dealership Rating
Employee Rating

Great service! The service was on time, better than excepted while I was working through my cell phone. More

by Pete's choice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Albrecht, Bob Arciszewski

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Feb 17, 2022

Heiser Toyota responded

Pete, Thank you for taking the time to leave us a 5-Star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 05, 2022

Dealership Rating
Employee Rating

The service was very good and friendly. I recommended going here to others who need service More

by STOPMENAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Shane Albrecht, Bob Arciszewski, Chue Lee, Mike Marx, Noah Patnode

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Feb 17, 2022

Heiser Toyota responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

February 02, 2022

Dealership Rating
Employee Rating

Good Service. Communicating well so that I can understand the process. Good time on services More

by angeladams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Arciszewski

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Feb 18, 2022

Heiser Toyota responded

Angela, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 29, 2022

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Employee Rating

I went on the right day because a certain auto shop worker was there. Other wise I wouldnt have went back. His name wasn't on the invoice but he was very honest and car was fixed. More

by SUGG825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chue Lee

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Feb 23, 2022

Heiser Toyota responded

Dear valued customer We truly appreciate your business and thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We look forward to seeing you again in the future. Happy driving!

January 27, 2022

Dealership Rating
Employee Rating

Fast friendly service for my issue. Work was done before promised time. Very prompt and professional. More

by jaserak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 28, 2022

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 27, 2022

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Employee Rating

Had a nail puncture in tire. Great customer service. Friendly, efficient staff. Would highly recommend this service center. More

by YTCASTLE
Recommend Dealer
Yes
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Jan 28, 2022

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 25, 2022

Dealership Rating
Employee Rating

Had to bring car back after service check. Warning light came on saying low air pressure. this should have been taken care of when I brought in the first time. More

by DANSBY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 21, 2022

Heiser Toyota responded

Dan, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our service manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

January 24, 2022

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Employee Rating

Clean and comfy waiting room. Clear explanation of time frame, services, results, and charges. Complimentary soda, water, coffee, tea, and hot chocolate. More

by Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Lorri Aiono-Dimoff, Jessica Phillips, Jordan Christian , Bob Arciszewski, Jason Kent, Chue Lee, Mike Marx, Angela Vang

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Jan 28, 2022

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 17, 2022

Dealership Rating
Employee Rating

Employees are always friendly and courteous. The haven't pressured me into "recommended" service. The service is completed in the estimated time and the waiting area is clean and comfortable. More

by timmyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 19, 2022

Heiser Toyota responded

Dear Timmy, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 14, 2022

Dealership Rating
Employee Rating

Great and friendly services. Took a little longer than I would like but regardless the job got done. More

by FRANCISYANG89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 19, 2022

Heiser Toyota responded

Dear Francis, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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