Dealer Reviews
Cars for Sale
Dealer Log In
Vincent Lor
717 Reviews
717 Reviews
Write a Review
717 Reviews of Vincent Lor
August 16, 2021
Closer to my home. Convenient to reach. But the service was not done completely. Complained about tires trembling on freeway while applying brakes, was told it will be take care with tires rotation, but wa was not done completely. Complained about tires trembling on freeway while applying brakes, was told it will be take care with tires rotation, but wasn't done More
by Ananda
Verified Customer
August 11, 2021
Nice personal relations. Quick service . Nice staff . The ride to /from home so I would not have to at the dealership was fast and good service. The drive did drive safely. ride to /from home so I would not have to at the dealership was fast and good service. The drive did drive safely. More
by MARZSAT
August 10, 2021
Quality work, friendly people, welcoming environment. What more could you ask when you need service, whether just routine or something more serious. Great job as always! What more could you ask when you need service, whether just routine or something more serious. Great job as always! More
by Jesten
August 03, 2021
Service was fast and service staff very professional. I appreciate the waiting area & the free coke/water. Waiting area was clean & attendant was sticking water & cleaning. appreciate the waiting area & the free coke/water. Waiting area was clean & attendant was sticking water & cleaning. More
by RVERWERT1
July 28, 2021
I will coming back to Heiser because I like the friendly of people who work there. They know what they are doing and have the bedt customer services. of people who work there. They know what they are doing and have the bedt customer services. More
by zyxiong63
Other Employees Tagged: Jakub Kania
July 27, 2021
The service and personal attention from the people I talked to was excellent. The service and personal attention from the people I talked to was excellent. talked to was excellent. The service and personal attention from the people I talked to was excellent. More
by Cesar Ferreira
Other Employees Tagged: Bob Arciszewski
July 26, 2021
Promised time to be done was on time. The quality of services were very good. I love the customer services of Vince Lor. I will come again when I need need cars or need services. Thanks services were very good. I love the customer services of Vince Lor. I will come again when I need need cars or need services. Thanks More
by zyxiong63
Other Employees Tagged: Jakub Kania
July 20, 2021
First attempt at service- called the day prior to confirm shuttle availability which they said they had. However, when I came the next day they said no shuttle was available for a minimum of 3 hours. Sec shuttle availability which they said they had. However, when I came the next day they said no shuttle was available for a minimum of 3 hours. Second attempt- tried again for service months later. Shortly after dropping off my vehicle I received a few calls from the dealership. After hours of attempting to call back and get ahold of the representative, I was told my car had been hit while on the lift in the service shop. This was due to negligence of a service tech that had not properly installed brakes on a vehicle behind mine. They did cover all costs and provided me with a loaner vehicle. However, this is still unacceptable service and I will use any other Toyota dealership in the future. More
by scuww28
Other Employees Tagged: Pat Pomeranz , Bob Arciszewski, Jason Kent
July 19, 2021
Was greeted at the service entrance right away! Awesome 😎 people reviewed my appointment and services needed and directed us to new car lot and the great looking certified used car lot as well. We are ho 😎 people reviewed my appointment and services needed and directed us to new car lot and the great looking certified used car lot as well. We are hoping to get on a list for upcoming Rav 4 deliveries pending! Hook me up Trevor! More
by pete
