Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 52

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
715 Reviews
4.7

715 Reviews

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715 Reviews of Vincent Lor

September 10, 2021

Dealership Rating
Employee Rating

Always kind, courteous, and providing excellent customer service. That’s why I’ll always use them for my service needs. I know the value I’m getting. More

by ROSIEFERGUSON796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Shane Albrecht, Bob Arciszewski, Mike Marx, Noah Patnode

Sep 22, 2021

Heiser Toyota responded

Dear Rosie, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 10, 2021

Dealership Rating
Employee Rating

The service was quick and acceptable. Nice people tp deal with. I wish that thre price would have been lower but that's with most people's thought on services. More

by XAVIERLEE690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Heiser Toyota responded

Dear Xavier, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 07, 2021

Dealership Rating
Employee Rating

The dealership and service area in particular were clean which I liked. There definitely were not a lot of new vehicles in the showroom or on the lot. More

by dkritzeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 04, 2021

Dealership Rating
Employee Rating

The team over at Heiser is amazing. Regardless of what I need, maintenance, tires or other repairs, they always get me back on the road with a smile on my face! More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Sep 22, 2021

Heiser Toyota responded

Dear Tom, Thank you for the kind words! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2021

Dealership Rating
Employee Rating

I was pressed for time to get to another appt. I asked the service writer if I could be out by 11:30 and he got me out by 11:35. Ive purchased 7 vehicles from Heiser and have always had all the service a More

by rference11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you've enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Sep 01, 2021

rference11 responded

Can’t say it any better…Heiser is the best!

August 25, 2021

Dealership Rating
Employee Rating

My service experience was awesome. Everything was done in a timely manor and everyone was very pleasant to deal with. We are very happy we have chosen Heiser as our Car dealer. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Heiser Toyota responded

Dear Chris, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 23, 2021

Dealership Rating
Employee Rating

My service associate was very pleasant and friendly. He got me out in about an hour without an appointment for my 15,000 mile service! More

by SCRIDGEWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 16, 2021

Dealership Rating
Employee Rating

I have purchased my cars through Roger for last 6 years. Very happy with service and having reliable transportation. Service department has also been very helpful. More

by Reinkeangela47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Albrecht

Aug 23, 2021

Heiser Toyota responded

Dear Angela, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 16, 2021

Dealership Rating
Employee Rating

Closer to my home. Convenient to reach. But the service was not done completely. Complained about tires trembling on freeway while applying brakes, was told it will be take care with tires rotation, but wa More

by Ananda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Heiser Toyota responded

Dear Ananda, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

August 11, 2021

Dealership Rating
Employee Rating

Nice personal relations. Quick service . Nice staff . The ride to /from home so I would not have to at the dealership was fast and good service. The drive did drive safely. More

by MARZSAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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