Vincent Vetere
Vincent Vetere at Rallye Motors

Vincent Vetere | Page 8

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
371 Reviews
4.8

371 Reviews

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371 Reviews of Vincent Vetere

October 31, 2024

Dealership Rating
Employee Rating

Very courteous and on point ,finished the work on time ,gave a call for pick up More

by sajimon1972
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Rallye Motors responded

Thank you for your positive feedback! We're glad to hear that you had a courteous experience and that your service was completed on time. We appreciate your support and look forward to serving you again!

October 27, 2024

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Ken and the rest of the team are very professional and great to work with. More

by afilorimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent LaRosa, Ken Vachris

Oct 28, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear that you had a positive experience with Ken and the team. Their professionalism is something we take pride in. We look forward to working with you again in the future!

October 26, 2024

Dealership Rating
Employee Rating

Dealership had car for over a week. When I was notified the car was ready I went to pick it up. The car was not cleaned. Had to wait for a half hour to get the car. More

by RALPH30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Bianchi

Oct 28, 2024

Rallye Motors responded

Ralph, we're sorry to hear about your experience. It’s disappointing to know that your car wasn’t cleaned and that you had to wait for an extended period. Your feedback is important to us, and we want to make it right. Please reach out to Paul Hartmann, Service Manager, at Rallye Motors, 1600 Northern Blvd., Roslyn, NY 11576, or call him directly at 516-801-2955. He will be happy to address your concerns. Thank you for bringing this to our attention.

October 23, 2024

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Great service and dealership very helpful staff I am very happy with the service I get More

by mlh73077
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2024

Rallye Motors responded

Thank you for your kind words! We're delighted to hear you had a great experience with our helpful staff. Your satisfaction is our top priority, and we appreciate your support!

October 22, 2024

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Rallye service center and dealership personnel have always been reliable, friendly and above all professional. They perform all of my Mercedes servicing requirements in a timely manner to an outstandin More

by JARONA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive reliable and professional service at Rallye. Our team strives to meet and exceed your expectations, and it’s great to know we’re hitting the mark. We appreciate your trust in us for your Mercedes servicing needs and look forward to continuing to provide you with outstanding care. Thank you for being a valued customer!

October 22, 2024

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Everything I asked for was granted. He was very helpful and polite. The loaner car I received was excellent equivalent or better than the the SUV I have. More

by NANCYARCE2723
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Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Rallye Motors responded

Thank you for your kind words. We're delighted to hear that your experience was so positive and that you were happy with the loaner car. Our team is always here to help, and we appreciate your feedback. Looking forward to serving you again!

October 20, 2024

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Employee Rating

Rallye provides excellent customer service. Easy to schedule an appointment and pick up. Provided periodic updates. More

by domleo227
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2024

Rallye Motors responded

Thank you for your positive feedback! We’re delighted to hear that you had an excellent experience with our customer service. We strive to make scheduling and communication as easy as possible, and it’s great to know we met your expectations. We look forward to serving you again!

October 09, 2024

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Great service and and very pleasant advisers Also the wait is much nicer then at other places they have coffee/water etc I would recommend to anyone that has a Mercedes More

by nicolae_mosu
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Milian

Oct 09, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our advisors and enjoyed the amenities while you waited. Your recommendation means a lot to us, and we look forward to serving you and other Mercedes owners in the future!

October 08, 2024

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Employee Rating

Great service very pleasant was in and out in fast time everything was awesome thanks for that More

by HAYWOODBRUCE2
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Recommend Dealer
Yes
Oct 09, 2024

Rallye Motors responded

Thank you for your kind words! We’re thrilled to hear you had a great experience and appreciated the fast service. Our team aims to make everything as smooth as possible, and we’re glad we hit the mark. We look forward to seeing you again!

October 07, 2024

Dealership Rating
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All of the people I have dealt with at service department have been helpful and accommodating . More

by RAYH7096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Rallye Motors responded

It's wonderful to hear that you've had such a positive experience with our service department! We strive to provide helpful and accommodating service to all our customers. If you have any further needs or questions, we're here to assist!

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