Vincent Visceglia | Page 9

An excellent experience overall. The truck was charged, clean, and ready to go. Vincent was knowledgable, honest and a pleasure to work with. The truck was charged, clean, and ready to go. Vincent was knowledgable, honest and a pleasure to work with. More

Print

My Leather seat was damaged upon inspection prior to picking up the vehicle. I immediately alerted the salesman (Vinny). He said not to worry, they have an expert leather expert that will fix it easily picking up the vehicle. I immediately alerted the salesman (Vinny). He said not to worry, they have an expert leather expert that will fix it easily and he will even come to my house to fix it. I waited 3 weeks and not even a phone call. I called Vinny and he said to bring it in the following Tuesday. The leather guy will be waiting for me at 9am, it's a very quick fix. I showed up at 9am and nobody was waiting for me. They said I had to leave the car there and cannot give me a loaner car. They gave me a ride home and forgot about me again until I called them at 4pm. They picked me back up and it took almost another hour to get my car because they lost the paperwork to my vehicle. When they finally brought my vehicle around, I looked at the seat and it was ten times worse than when I brought it in for the repair. I went back to Vinny and told him it wasn't acceptable. He said nobody will notice it. I said this is a $60,000 vehicle and I should not have a damaged seat. He called Paul (manager) to look at the seat and he said I will absolutely NOT get a new seat. He said he was going to make some calls and call me back. Once again, I haven't heard from him. I called Vinny again a week later and he said he will call me tomorrow. That was almost week ago and I was forgotten again. I purchased 5 vehicles from Sayville Ford already and if this is the way a regular customer is treated, I cannot imagine how a first time customer will be treated. I will not stop until I get a new seat. It's not right to have to go through this for a defective product that they knew about prior to me taking the vehicle off the lot. I highly recommend all car buyers to carefully inspect their new vehicle first and if there is any issues, Do NOT accept the vehicle. Sayville Ford only cares about selling the vehicle. This review is also getting sent to the Greater New York Automobile Dealers Association. I did not want to go this route, but clearly they have no interest in fixing their mistakes. More

Print

Vinny was great to work with. Appreciate his straightforwardness and honesty. You don’t see that with a lot of car salesman. Appreciate his straightforwardness and honesty. You don’t see that with a lot of car salesman. More

Print

Met Vinny when I brought my car in for service. He showed my wife and I several different vehicles. He was very patient and we test drove two vehicles. I have always serviced my vehicles at Sayvill He showed my wife and I several different vehicles. He was very patient and we test drove two vehicles. I have always serviced my vehicles at Sayville Ford and am very satisfied with their work More

Print

My salesman Vincent Viscegl was honest and knowledgeable, made me comfortable with my purchase. A regular guy, tells it like it is. You'll get no xxxxxxxx from this retired FDNY hero. Look for him if you're made me comfortable with my purchase. A regular guy, tells it like it is. You'll get no xxxxxxxx from this retired FDNY hero. Look for him if you're serious about buying a vehicle. He won't disappoint you. I wouldn't buy a car from anyone else. Tom Diamond More

Print

Super friendly staff. Very accommodating. No BS. Very knowledgeable about vehicles. Definitely recommend to all my friends Very accommodating. No BS. Very knowledgeable about vehicles. Definitely recommend to all my friends More

Print

Vinny and Lisa did an amazing job of putting me into a brand new 2022 Ford Explorer ST. They were extremely patient with getting the right truck for me! The truck rides great!! Carlo the finance manager, brand new 2022 Ford Explorer ST. They were extremely patient with getting the right truck for me! The truck rides great!! Carlo the finance manager, was excellent as well. He made sure I picked out the correct warranty for my new truck. Colin, set up my Ford Pass with ease and expertise. Jim the Allstate agent got me a lower quote on my previous auto insurance, and im extremely thankful for that. I'm very pleased with the service I received at Sayville Ford. I will definitely recommend Vinny, Lisa, Carlo, Colin, and Jim to anyone I know that's thinking about buying a vehicle at Sayville Ford. THANK YOU GUYS SO MUCH!!! More

Print

Sales person was great, he tried to move the process along as quickly as possible. Vincent set me up with a vehicle that works better for me than what I had. Downside was the finance person, Carlo, he along as quickly as possible. Vincent set me up with a vehicle that works better for me than what I had. Downside was the finance person, Carlo, he was not transparent with my financing options and didn’t want to have a conversation with me as he said he chose what worked best for me. In the end I was able to work with a different finance person and my payment per month dropped by $100. Don’t be intimidated by Carlo, it’s your financial future not his. More

Print

Vinny was a pleasure to work with, he listened to what I wanted and didn’t pressure me to buy. Found what I was looking for in my budget! Great experience all around wanted and didn’t pressure me to buy. Found what I was looking for in my budget! Great experience all around More

Print

The experience was extremely pleasant. They listened to my needs and made it happen. They were very efficient with getting everything done in a timely manner They listened to my needs and made it happen. They were very efficient with getting everything done in a timely manner More

Print