Vinesh Sirju | Page 4

Courtesy vehicle I had a service appointment set up for more than a week and when I came in and the service guy told me that there's people waiting for courtesy vehicl I had a service appointment set up for more than a week and when I came in and the service guy told me that there's people waiting for courtesy vehicles and we do not have any available. that was at 9:30 a.m. it is now 2 p.m. and the same 4 courtesy vehicles have been sitting in the same exact spot with no update on my truck. I asked for an oil change on my $55,000 vehicle and they said we don't do that because it's not a Chevy. you have a car lot full of vehicles you should be able to pull a courtesy vehicle at any time and give it to your customers, absolutely ridiculous to make somebody wait 5 hours in the lounge. Who's going to pay me for the last day of work? More

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Amzaing Amazing group of people that don’t push a sale but rather provide you with different options that are well below other dealers price points. Amazing group of people that don’t push a sale but rather provide you with different options that are well below other dealers price points. More

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Had vehicle selected before even arriving at dealer ship We asked for Brandyn Lindgren, he came with in a few minutes. The vehicle was right out the door and we were ready to test drive. Brandon was helpful We asked for Brandyn Lindgren, he came with in a few minutes. The vehicle was right out the door and we were ready to test drive. Brandon was helpful with answers on the vehicle and we had a very nice easy conversation More

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Worst service department!! I drove in at 7:30 am and was greeted by the advisor I let him know my AC was out on my 2017 traverse and it’s 90 degree day and was told they are a w I drove in at 7:30 am and was greeted by the advisor I let him know my AC was out on my 2017 traverse and it’s 90 degree day and was told they are a week out and they can’t help me!! I drove to Walser Buick gmc in Bloomington to service my Chevrolet and got in and out with a free rental and the vehicle was fixed in 5 hours!! How does this happen at a huge dealership south of the river. I’m extremely disappointed in Jeff velvet and will never do business with them. Walser Customer for life... shame on you belzer. More

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Car broken into on their lot and stripped. If you only read the first part of this review know that I am giving them one star because my car was broken into on their lot and according to their If you only read the first part of this review know that I am giving them one star because my car was broken into on their lot and according to their sales rep they have been "multiple break ins" and "its an ongoing issue". Took my car to Jeff Belzer's in Lakeville MN get fixed and while on the lot it was broken into and stripped. Jeff Belzer's sales rep said they would "take care of me" while the police were there filing a report but the next day Jeff Belzer's called and said "pick up your car and take us to court". The "smoking gun" is that I never signed their dealership agreement that, as they states removes their responsibility, nor was I offered any type of paperwork. They told me that they did not find anything on their cameras but wont let me view the video myself. Their service/sales rep told me they have had "multiple thefts on their lot" and "its not getting any better." I have asked for their legal department multiple times but they have refused to give me any information. The last person I have been speaking with Lyle Gilson. He told me that they stand by that they do not assume any responsibility. Again I was never offered any time of paperwork nor did I sign anything saying that they are not responsible for damage done to my vehicle while on their lot. A police case file has been opened on this theft. Which is funny because they asked me not to call the police, happy I did given the outcome. I would like Jeff Belzer's to take ownership that they did not make me sign any paperwork and file the insurance claim through their insurance. I understand that they cant control what others do but they did not give me the proper paperwork and therefore they still hold sole responsibility. I would like the car fixed and repaired/replaced for damages done while on their lot. I feel that the owner of this location would like to know that their employees are telling customer to "take them to court" and that they have a "string of thefts" on their lot. If they know that break ins are happening and haven't don't anything to prevent this isn't this called negligence? Again I just want the dealership to make this right and not brush it off like its not their problem. I appreciate you reading all of this. The main point is to avoid this dealership because the sales rep told me that this is an ongoing problem so you have been warned. Please don't make the same mistake I did by trusting this "family owner dealership". More

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Bought jeep from Jeff Shad rick because of past experience New Prague came in handy. As long as we could pick it up in Lakeville. I had my Equinox serviced. Our family drives belzer cars because of The t New Prague came in handy. As long as we could pick it up in Lakeville. I had my Equinox serviced. Our family drives belzer cars because of The treatment we get!!!! Bought new Jeep Compass at new Prague. Had it delivered to lakeville. Your box system does not allow. New on a jeep!!! More

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Excellent Dealership and Service! After buying my pickup from Jeff Belzer's in Lakeville I was very satisfied with the salesman and the steps to finance and take home the vehicle I wan After buying my pickup from Jeff Belzer's in Lakeville I was very satisfied with the salesman and the steps to finance and take home the vehicle I wanted. After a few months I had a problem with my vehicle. So I ended up bringing into another dealer to get fixed in my hometown. After they looked at it I was told it was going to be about a 5,000 dollar fix that my warranty would not cover. So then I stopped into Jeff Belzer's in Lakeville and talked to Jim Mcmahon and told him what going on. He told me to bring it up to there service and he would do everything in his power to help out every step of the way. He did exactly that and more! The next day he called me and told me what the real problem was and my warranty would cover it. Just needed my "Ok" to start working on it. That following day got the phone call saying your truck is ready for you to pick up. If I could rate them higher I would. From saving me thousands of dollars to getting great customer care I can't thank Jim Mcmahon and the rest of Jeff Belzer's employees enough for the highly respectable care I was given. I have recommended this facility to many friends and family and will keep doing so. Not to forget to mention the amount of vehicles new and used to choose from in the lot. Definitely worth checking out. More

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Very happy I have bought from Jeff Belzers three times now and would highly recommend anyone that wants to get a great deal and you will be in and out fast to bu I have bought from Jeff Belzers three times now and would highly recommend anyone that wants to get a great deal and you will be in and out fast to buy there. More

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Recall service oil change service from top to bottom when we bought a car took three days to guide you still in calls back we had to make the aggressive move so we can get a car I hav from top to bottom when we bought a car took three days to guide you still in calls back we had to make the aggressive move so we can get a car I have the free oil changes but they set the computer to 8000 so they don’t have to give you that many oil changes everyone changes or 3000 miles not 8000 When we had a Richard Seabell they messed up the little flurry things so does doesn’t get underneath the seat my car came with warped rotors you wanted to charge us for them when I argue also when we bought the car it was used but it was no now that they should’ve replaced the tabs but they didn’t they were close dated and not really lysing that they expired and we got a ticket but they wouldn’t own up or even try to help More

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Service on my 2013 Sonic Worked with a gentalmen that goes by the name of 'V'. Great guy!!!! Service was covered under my power train warranty but I wasn't sure if it would be Worked with a gentalmen that goes by the name of 'V'. Great guy!!!! Service was covered under my power train warranty but I wasn't sure if it would be. Staff extremely professional and nice! I Love Jeff Belzer's and would definitely buy a car again and refer people here!! More

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