Vinicius "Vinny" Santos

Nate was amazing! He went above and beyond to help me. All questions asked and answered fast. Loved the follow up phone call. He went above and beyond to help me. All questions asked and answered fast. Loved the follow up phone call. More

by KELLY11576 Verified Customer Verified Customer

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I highly recommend this dealership, they helped me a lot in choosing my new car and helped me for my trade in. Staff are nice, specially to my sales agent Jim, he make sure that I will be able to get the ca in choosing my new car and helped me for my trade in. Staff are nice, specially to my sales agent Jim, he make sure that I will be able to get the car that I want and thanks also to Nate for helping. More

by vanjopartible Verified Customer Verified Customer

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José F. worked with me to get me into a car incredibly fast after I was in an accident and urgently needed transportation. He truly listened to my needs and worked with me to get me into a car incredibly fast after I was in an accident and urgently needed transportation. He truly listened to my needs and made sure I got exactly what I was looking for—no pressure, just great service. Tony, the finance manager, was equally amazing. He answered all of my questions thoroughly and took the time to clearly explain every document before I signed, which made the entire process stress-free. I highly recommend working with both of these gentlemen. The experience was smooth, professional, and reassuring, and I absolutely look forward to working with them again in the future. More

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Very courteous. Have bought my last 5 vehicles there,same customer service. Love Love My Hyundai Have bought my last 5 vehicles there,same customer service. Love Love My Hyundai More

by KatC Verified Customer Verified Customer

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All parts of the process were quick and easy all involved were very much rated a 10 were very much rated a 10 More

by WIELANDMARK888 Verified Customer Verified Customer

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I came an hour earlier than my appointment and was allowed to check out the cars. While checking out the cars an associate came and asked if i was being helped. I informed him I had an appointment at allowed to check out the cars. While checking out the cars an associate came and asked if i was being helped. I informed him I had an appointment at 1. The associate said he could help me and confirmed it with the other associate I had scheduled my appointment with. The associates name is Vinny Santos. He asked me what I was looking for and pointed me in the right direction. We took the car for a quick ride around the area to see if I liked the car. I decided to purchase the car. Vinny got me a good deal and I am a happy customer. More

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Purchased a 2024 Tuscon yesterday at Dickson City Hyundai. This was our sixth car from this dealership. Great dealership to work with. Everyone very nice, helpful and knowledgeable. Vinny has bee Hyundai. This was our sixth car from this dealership. Great dealership to work with. Everyone very nice, helpful and knowledgeable. Vinny has been our sales professional for years. We can't say enough great things about him. It is an absolute pleasure to work with him. He makes the car buying process so much easier and explains everything. He does everything he can to help his customers. He is so good at what he does and is certainly a valuable employee and great asset to this dealership. Deb and Karl More

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Service did not take as long as I had anticipated. Got us out in under one hour. Got us out in under one hour. More

by PUGSLY Verified Customer Verified Customer

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The Michaels and Vinny were great. They stayed late to show me around and fulfilled all of their promises. They stayed late to show me around and fulfilled all of their promises. More

by TREESOFWOODS Verified Customer Verified Customer

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My name is Marzinete Pilch. I have been a Hyundai customer since 2004. When I bought my new Santa Fe in 2004 and 2015, I purchased Tucson from the exact Hyundai in Dickson City. I have been a Hyundai customer since 2004. When I bought my new Santa Fe in 2004 and 2015, I purchased Tucson from the exact Hyundai in Dickson City. In May 2022, I went to Hyundai in Dickson City to check my Tucson due to a recall I had. I decided to go to the sales department and asked if there was a Palisade, and the salesman, Vinicius Santos, showed me the only vehicle available in the store. I liked it and decided to buy it. I asked what model it was, and he told me it was an average model because the basic one wasn't available in their store. I trusted the salesman; after all, I had already bought two cars from Hyundai and felt confident. During the negotiation, he told me that the car cost $44,015.00, and there was no MSRP paper on the car window, as was usual. I thought the price was high, but I trusted the seller because I've been a Hyundai customer for almost two decades. I wouldn't imagine Hyundai would use bad faith with a loyal customer like me. 2 months after purchasing my car, I went to clean it and found the MSRP paper from my car with a value of $36,815.00 hidden inside the car under the seat. I was super upset. I called the seller and questioned the car's value, but he never answered. At that moment, I went online and found that my car was the basic model, "Palisade SE AWD". To this day, I still feel like an idiot who trusted a salesperson who wasn't transparent with me, and neither was the manager present. I wonder: Why lie? Deceiving a customer to that extent. What sales technique is Hyundai using? I know this review doesn't make any difference to them because the sale has already been completed. But I believe I was not the only one to be deceived by Dickson City Hyundai. The bad character of this salesperson and the store is unbelievable that someone could do such a scam with a customer of two decades with excellent credit. I feel shaken, and when I think about this purchase, I can't even sleep. I thought I was making a good purchase. I'm a foster mother, and I bought this car to accommodate my foster children better. I was very innocent in trusting this seller, who had no ethics or descent. The Dickson City Hyundai store lost a great customer, which doesn't matter to them because they keep doing the same thing. I will never buy a car from you again, as I also warned several friends and family about the sales technique you use to deceive the buyer; you don't put the price of the car on the window as usual and then dictate its price absurd. I hope this review serves as a warning so people don't fall for this scam like I did. Very sad. My rating for the salesmen Vinicus Santos is 0. ​ More

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