Vinicius "Vinny" Santos | Page 14

Very Friendly and Professionals. My Sales Man very Responsible and Concern about my needs & questions. Would Recommended to any one. Very serious about customers concerns. Responsible and Concern about my needs & questions. Would Recommended to any one. Very serious about customers concerns. More

by TWINKLES930 Verified Customer Verified Customer

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Bought a 2017 Hyundai in 9/16/16. I only had 32k miles on it when I had to have a coil replaced this august. My 20 yr old granddaughter was just in a bad car accident and was on a ventilator and is now paral it when I had to have a coil replaced this august. My 20 yr old granddaughter was just in a bad car accident and was on a ventilator and is now paralyzed. I was a wreck up there waiting for the car to be fixed so I could go see my granddaughter who lives in Albany. While walking around crying and thinking vinny approached me. He sold me the Hyundai Elantra. Anyway he says hello and asked me if I was interested in an suv there I was looking at. I wasn’t really looking at the vehicle I was in deep thought about my granddaughter and told him all about her and showed him pics of her in the hospital. He gave his condolences and continued trying to sell me that suv. Don’t ask me how it happened but before you know it he had me test driving different suvs. He was so persistent and he won. I ended up leaving my car that only had 32k miles and a great warranty for a 2017 Nissan Rogue with 87,500 miles and no warranty!! Mind you I tried so many times to get away from him and was actually hiding in a corner outside just crying over my granddaughter. He found me said Anthony had all the paperwork done and at that point I felt obligated. As I was driving down the street I hit a bump and the rear view mirror popped off startling me to the point I almost had an accident. I went there 3 times to get the mirror fixed. The one time the guy just slid it back on and again after leaving the first bump it popped off again. I went up for an oil change. Oh yea I did get 4 free oil changes from Anthony but the would not give or even sell me a warranty. Vinny said you don’t want a warranty from here. I’ll have my friend who does warranties call you. Well that never happened. And now they want $200 to replace a rear view mirror that was broke from the time I bought the vehicle. Also I with my trade, my 2017 Hyundai Elantra I paid 15,999 not including taxes and fees for a 2017 Nissan Rogue with over 87k miles. And there’s nothing special about it. It’s just your standard rogue. Out of curiosity I approached another salesman when I went for my oil change the other day and asked him what they would give me for my Nissan towards a trade. He tells me $6000 to $ 8000. I couldn’t believe it. I told him I just bought that there in august and paid 16,000 not including taxes. He tried to make every excuse in the book and was trying so hard to get me to trade it for something else. These people do not care about you at all. Yea the first time buying a car they treat you like gold but go back and trade that car in and see what happens. Oh you’ll still be treated good because they’ll do and say anything for a sale. Also the rogue was going to the auction until they seen me coming. Please don’t fall for thier cons. Vinny, Anthony, and the manager who my sister and I went up to talk to not long after buying the vehicle and was told by Kelly blue book the cars value was half of what I paid. My sister was extremely upset as was I. The manager just wanted to hush us up because there were customers there and somehow made us believe Kelly blue book was wrong. Please think long and hard before buying a vehicle from here, especially trading in a vehicle you purchased brand new. They will put you in anything to make a commission!!! More

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Great people. Especially Vinny who helped me with getting the 2020 elentra. He had to pull some strings but was able to help me get it. the 2020 elentra. He had to pull some strings but was able to help me get it. More

by FSU9993 Verified Customer Verified Customer

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Got a fairly good deal on my 2020 Elantra. Paperwork time was a little long. Salesman was very friendly and ,I think worked hard to get the best price he could. I'd like to get someone to link me up s time was a little long. Salesman was very friendly and ,I think worked hard to get the best price he could. I'd like to get someone to link me up so I can use the remote start, etc from my Smart phone. Seems we tried but couldn't get it to happen. This is, I believe my 4th. Hyundai I've purchased there. So you must be doing something right. More

by AMAPAPA1 Verified Customer Verified Customer

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They greeted me right from the door, they reps there handle me with great care , and attentive to me as customer. Dope experience! Go Hyundai! handle me with great care , and attentive to me as customer. Dope experience! Go Hyundai! More

by Awesomepowers19 Verified Customer Verified Customer

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I can say I had a good experience with this dealership. They did go above and beyond my expectations when they took the car in for new inspection. I would recommend this dealership They did go above and beyond my expectations when they took the car in for new inspection. I would recommend this dealership More

by CAL1691 Verified Customer Verified Customer

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Don't return calls put on hold and Hung up on. Lye to and got a runaround put a ban Ade on the repairs that I was told would be done, Gave wrong information to the bank and then said the Bank made an error got a runaround put a ban Ade on the repairs that I was told would be done, Gave wrong information to the bank and then said the Bank made an error More

by EFDCHIEF02 Verified Customer Verified Customer

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Very friendly bunch of people to work with. Everyone seems to know what their job is all about and got things done immediately. I'll be looking forward to my return when it's time for me to purchase ano seems to know what their job is all about and got things done immediately. I'll be looking forward to my return when it's time for me to purchase another vehicle. More

by hancockwater Verified Customer Verified Customer

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Excellent treat from the seller, excellent service from the dealer, very good experience, I will buy from you again. Vinni is the best seller, good explanation of everything the dealer, very good experience, I will buy from you again. Vinni is the best seller, good explanation of everything More

by ESTELAPSOLANO Verified Customer Verified Customer

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Vinny has always been my to go man for the job. Nothing but professional and accommodating. Thanks like always for your excellent work. My experience only gets better each time. but professional and accommodating. Thanks like always for your excellent work. My experience only gets better each time. More

by Mely8 Verified Customer Verified Customer

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