Vinicius "Vinny" Santos | Page 26

Very friendly, helpful and knowledgeable staff The experience was pleasant, staff was friendly, helpful and knowledgeable. Walked out of the dealer with a excellent deal in my opinion. We drove a f The experience was pleasant, staff was friendly, helpful and knowledgeable. Walked out of the dealer with a excellent deal in my opinion. We drove a few models until we found the one we liked it. More

by AlexD Verified Customer Verified Customer

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Awesome! Friendly, respectful, willing to answer any questions you have in a timely manor. Great people to work with. Very helpful they offer you water bottles Friendly, respectful, willing to answer any questions you have in a timely manor. Great people to work with. Very helpful they offer you water bottles More

by Searra Warfle Verified Customer Verified Customer

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GREAT CUSTOMER SURVICE VINNY TOOK CARE OF ME HE IS GREAT MADE IT POSSIBLE FOR ME TO WALK OUT WITH MY VEHICLE SAMEDAY ! id refere you guys to anyone VINNY TOOK CARE OF ME HE IS GREAT MADE IT POSSIBLE FOR ME TO WALK OUT WITH MY VEHICLE SAMEDAY ! id refere you guys to anyone More

by LABORISALVA17 Verified Customer Verified Customer

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Helpful staff Staff was very helpful went out of there way to assist and show us all of our options. Showed us all the features on the car and what was available Staff was very helpful went out of there way to assist and show us all of our options. Showed us all the features on the car and what was available More

by EFDCHIEF02 Verified Customer Verified Customer

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Total professional service Salesman (Vinny Santos ) was very friendly , helpful , and did everything he could to get me in my 2016 Volkswagen Tiguan . Will recommend Dickson Cit Salesman (Vinny Santos ) was very friendly , helpful , and did everything he could to get me in my 2016 Volkswagen Tiguan . Will recommend Dickson City Hyundai to all my friends and family . More

by authurperrins Verified Customer Verified Customer

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Awsome service personnel...however I have nothing negative to say about the service department per se, which deserves a higher than two star rating. But unfortunately, my frustration w I have nothing negative to say about the service department per se, which deserves a higher than two star rating. But unfortunately, my frustration with the other departments at this dealer has soured my perception of the entire dealership, and two stars is because service is averaged with the sales dept and administrative staff who deserve a ZERO star rating after my dismal experience leasing my current vehicle. It has been a virtual "comedy of errors" with one person placing blame on another... I have never heard "NOT MY FAULT" uttered so often by so many people. First it was incorrect completion of the lease paperwork (Michael Pace is extremely personable, but he IS apparently the one who made the error), which necessitated a dealer employee coming to my home to re-sign, but because the date was not changed, it was not submitted in time to Hyundai lease finance, so became incumbent on ME to determine the correct payment amount to make the initial payment without penalty; then I had to literally badger the sales department to issue the promotional $40 gift card for my having taken a test drive (something else obviously not submitted in a timely manner); then the latest is the messed up registration I received, which is, once again, "not the dealer's fault" although after calling our state Motor Vehicle Dept in Harrisburg, I was told it IS the dealer's fault because it is up to them to submit the correct information on the paperwork (and this was a transfer registration, so should have been EXACTLY the same as for the former vehicle, but the "not our fault" dealer managed to screw it up and blame the state!) No surprise considering the overall incompetency I've encountered on this transaction, friendly enough, but totally incapable of thinking "outside the box" to resolve problems that are then left to the customer. Now it becomes incumbent on me to once again, correct the dealer's error. I will NEVER deal with Dickson City Hyundai again, and will either seek an alternate Hyundai dealer at the termination of this lease, or look for another brand (Subaru was running a close second...) Thank this dealer for destroying "brand loyalty" with this 4th Hyundai customer! More

by anniec Verified Customer Verified Customer

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Excelent service experience good servicio rápido el servicio por teléfono muy bueno la amabilidad de los empleados excelente se lo recomiendo a cualquier persona experience good servicio rápido el servicio por teléfono muy bueno la amabilidad de los empleados excelente se lo recomiendo a cualquier persona att sigfredo marty More

by SIGFREDOMARTY Verified Customer Verified Customer

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Happy Customer Had a wonderful experience, Vinny was excellent and Carlos is beyond great as the GM. Drove off in a new Sonata and I’m very happy. Had a wonderful experience, Vinny was excellent and Carlos is beyond great as the GM. Drove off in a new Sonata and I’m very happy. More

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Very easy I never purchased a vehicle at a dealership. Vinny made every attempt to put me behind the wheel of a barely used vehicle. Kudos to Vinny Santos and I never purchased a vehicle at a dealership. Vinny made every attempt to put me behind the wheel of a barely used vehicle. Kudos to Vinny Santos and Dickson City Hyundai More

by JMRINALDI50 Verified Customer Verified Customer

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Very nice people and customer service polite I give a good rating to this Hyundai and Dickson City because everyone and the service is great all the service customer service people are very helpf I give a good rating to this Hyundai and Dickson City because everyone and the service is great all the service customer service people are very helpful they look for a cheaper price for you to help you that's why I say that the Dickson City Hyundai is a great place to take your car Elizabeth espino More

by Espinoelantragr Verified Customer Verified Customer

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