Virginia Ridgeway
Virginia Ridgeway at Marlow Ford

Virginia Ridgeway | Page 7

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Virginia Ridgeway

March 01, 2024

Dealership Rating
Employee Rating

I have used this dealership for service and state inspection for several years and have been satisfied. More

by ELITTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Marlow Ford responded

We're delighted to have been your go-to dealership for service and inspections over the years! Your satisfaction is our priority, and we appreciate your continued trust in us. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Thank you for your loyalty!

February 29, 2024

Dealership Rating
Employee Rating

I could never see how anyone would have any complaints with the Service department, the vast experience with Mr.Cox has made a complete difference Knowing your product and providing up to date valuable More

by Royal Oil Co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox

Feb 29, 2024

Marlow Ford responded

We're thrilled to hear about your fantastic experience with our Service department, and we appreciate your kind words about Mr. Cox's expertise! Providing top-notch service and valuable maintenance information is at the core of what we do. We look forward to continuing to exceed your expectations in the future!

January 27, 2024

Dealership Rating
Employee Rating

I had an excellent experience with the service department. Mr. Greer and his colleagues did a great job. The work was accomplished in a thorough and professional manner. More

by Bulldoghouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Jan 29, 2024

Marlow Ford responded

We are so glad to hear about your excellent experience here at Marlow Ford! Mr. Greer is awesome and one of a kind, we love him and are glad you do too! Can't wait to see you back any time you need.

January 24, 2024

Dealership Rating
Employee Rating

I have been very satisfied taking my vehicle to them for service. Very pleasant to deal with and I’m confident that the services are performed correctly. More

by mmellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Anthony Cox, Ralph

Jan 25, 2024

Marlow Ford responded

We are so glad to hear about your satisfaction! Glad to be your go-to automotive store, we will make sure to keep up the great work.

January 13, 2024

Dealership Rating
Employee Rating

Called set up a appointment got me right in and done great job cleaning my f250 and getting oil change done in timely manner More

by ncwcrc
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Jan 15, 2024

Marlow Ford responded

Here are Marlow Ford we aim to have our customers leaving our dealership with a smile! We are glad to have gotten you in and out quickly! Hope to serve you again soon!

January 06, 2024

Dealership Rating
Employee Rating

Good service and convenient. Had to rent a car again while my truck was in. Renting cars from you is frustrating and expensive, a discount rate should apply if I'm spending $1000 More

by Christopherjenkinsguitar
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Jan 10, 2024

Marlow Ford responded

Thank you for choosing Marlow Ford for your service needs! We appreciate your feedback and understand the frustration with rental costs. We'll certainly review our policies to enhance the overall experience. Your support means the world, and we're committed to continuously improving your service journey with us!

January 06, 2024

Dealership Rating
Employee Rating

Marlow Ford is a good dealership to do business with. They have knowledgeable people that take care of their customers. More

by Fravel’s
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Jan 10, 2024

Marlow Ford responded

We are glad to hear your 5-star review! Glad that we could have taken care of you and provided you with such a great experience!

December 24, 2023

Dealership Rating
Employee Rating

Always a good experience. Very friendly staff Always a good experience. Very friendly staff. Also very informative, if a part is needed More

by Amynrhoads1987
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Dec 26, 2023

Marlow Ford responded

We are glad we always leave you with a great experience Amy! We try and keep our customers informed and up to date with everything! Can't wait to see you again soon.

December 22, 2023

Dealership Rating
Employee Rating

When I called and made the appointment, I told him what I wanted done and that I had received a service notice in the mail. When I picked it up, they were supposed to use my points towards my bill. They had More

by STUATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darrell Greer , Anthony Cox

Dec 26, 2023

Marlow Ford responded

We are so happy that you chose Marlow Ford to complete your service. Glad we got everything all sorted out! Hope to see you again soon.

December 15, 2023

Dealership Rating
Employee Rating

Got me in fast and did a thorough job with the vehicle. Great job well done More

by dsto1031
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Dec 15, 2023

Marlow Ford responded

We're thrilled to hear we got you back on the road swiftly, and our team's dedication to a thorough job shines through. Your satisfaction fuels our drive, and we look forward to delivering top-notch service on all your future visits!

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