Vitalie Munteanu | Page 15

Awesome experience the courtesy of the sales representative and the finance department that work with me on getting the car was very informative I would recommend famil the courtesy of the sales representative and the finance department that work with me on getting the car was very informative I would recommend family friends thanks More

by SSPATCHER Verified Customer Verified Customer

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Vitalie is awesome! We worked with Vitalie a couple of years ago when my husband leased a car and were impressed with how friendly and personable he was. When it came ti We worked with Vitalie a couple of years ago when my husband leased a car and were impressed with how friendly and personable he was. When it came time to purchase a car for our son, why would we go to anyone other than Vitali. He listens to customers and Eli era what they want! Thanks Vitalie!!😊 More

by TAPPINGMOMMY Verified Customer Verified Customer

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Great Customer Service I went in for my normal oil change and some minor break work. I asked a pricing question regarding a tech update for my truck and the answer I was rec I went in for my normal oil change and some minor break work. I asked a pricing question regarding a tech update for my truck and the answer I was received went above and beyond. They could have simply given me a price however Brian, the service director took the time to research the information in detail, take me to a vehicle so I could see the update in action and then did more research while I waited for my oil change and break job. When Brian returned with the funds if his research he was able to give me step by step instructions on how I could to the tech update myself guving me the option to avoid the fee charged by the dealer. I would rather do business with people I trust, Brian earned my trust and respect in how he dealt with me and how I observed he worked with his staff. Time Well Spent! More

by chip.vernon Verified Customer Verified Customer

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First Class Dealer Thank you Tropical Ford for the affection you treated me and my family and the great deal they offered me in buying the new car.wThank you Ford for th Thank you Tropical Ford for the affection you treated me and my family and the great deal they offered me in buying the new car.wThank you Ford for the affection you treated me and my family and the great deal they offered me in buying the new car. More

by bruno.andreonidf Verified Customer Verified Customer

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Vitali the Great Vitalie offered the Best car buying experience I could ever ask for! Professional, Effiecient & Super prepared. He answered most of my questions and Vitalie offered the Best car buying experience I could ever ask for! Professional, Effiecient & Super prepared. He answered most of my questions and All of my concerns with ease. I will be buying my next cars from Tropical Ford in Beautiful South Orlando. Thank you Jack & Jonathan also. The whole team. More

by lancaster3 Verified Customer Verified Customer

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Enthusiastic and courteous! Vitali helped me find a fantastic deal and was very upbeat and enthusiastic. Thanks for working hard to help me find my new “Sirius Black” ecosport! S Vitali helped me find a fantastic deal and was very upbeat and enthusiastic. Thanks for working hard to help me find my new “Sirius Black” ecosport! So much energy!! More

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Great These guys know what they are doing. Great waiting area. Very fast service. They don’t try to sell you on things you do not need. These guys know what they are doing. Great waiting area. Very fast service. They don’t try to sell you on things you do not need. More

by NSAIN008 Verified Customer Verified Customer

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Very professional staff Even when we had some sort of disagreement, heating up the discussions (from my side) they all kept very calm and handled the situation professionally Even when we had some sort of disagreement, heating up the discussions (from my side) they all kept very calm and handled the situation professionally. I'll gladly recommend this dealership to everyone and I myself will come back, again. More

by kaya.gucmen Verified Customer Verified Customer

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DID NOT FOLLOW THROUGH I purchased a used Mercedes on the 4th of July after waiting over an hour for them to process the paper work my salesman came over to me with the serv I purchased a used Mercedes on the 4th of July after waiting over an hour for them to process the paper work my salesman came over to me with the service manager and told me when he tried starting the car it did not turn over the first time but started on the second try then the check engine light came on. The service manager explained that the cars sometimes sit long periods and the charging system suffers, and the check engine light is most likely a low voltage start light but they had no one duty to check it on the 4th. Vitalie as if I wanted to continue with the deal. I told them yes if I could bring it back on the 5th and have them tell me what the check engine light was for,the service manager said sure. I knew I was buying a used car with no warranty and I was taking a chance on the check engine light all I as was asking them was to put the reader on it and ell me the readings The next day I returned and was told they could not have the reader for an Mercedes and that they could not check on the light. They offered to check the battery and said it was fine and that's all they could do. While I was standing there in there garage with the hood open another employee walked by and said Wrong Dealership,and continued to walk. I left went accross the street to a Auto Zone and the kid inside was able to read the codes and let let me know the issues had nothing to do with low voltage starting but everyhing to do with computor malfuctions. Vatalie was great and had notthing to do with the misleading information i receved More

by DRIFFTERKING Verified Customer Verified Customer

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No Pressure Sales I was in the market for a new or used Ford F150 Crew Cab truck when I happened across Tropical Ford. After explaining what I was looking for, and that I was in the market for a new or used Ford F150 Crew Cab truck when I happened across Tropical Ford. After explaining what I was looking for, and that I was in no hurry to purchase, the Sales Associate - Vitalie took me around the lot and gave me an idea on new versus used and the available inventory. This was in a window of about 30 minutes during lunch hour on a Friday. There was no pressure from Vitale to "seal a deal", and we exchanged handshakes and I received his business card. That evening I went on line to assess the used vehicle information on Tropical Fords website and decided to make an appointment with Vitale for Saturday morning. Upon taking the vehicle for a ride, Vitale was very knowledgeable of the vehicle features and how to use them. We returned from the test drive and started on making a deal. I received a reasonable trade value for my Tacoma trade-in, and received a reasonable price for the vehicle I was purchasing. The financing process went very smooth and when I said "no" to an offered service, the associate moved on and did not push the add on's which I appreciated. The whole deal took approximately 3 hours and my wife and I were on the road. All of this was done with no pressure to buy, and Vitale was quite sociable. We talked about him, us and the World Cup Soccer game playing at that time. More

by Happy Customer Verified Customer Verified Customer

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