Vivian Keshtgar | Page 21
Service Advisor
Mercedes-Benz of Massapequa
101 East Sunrise Highway
Amityville, NY 11701
260 Reviews
Write a Review260 Reviews of Vivian Keshtgar
March 20, 2019
CLS550 Outstanding technicians, exceptional customer service (Vivian) very personable and knowledgeable with regards to Mercedes. Make you feel at home with Outstanding technicians, exceptional customer service (Vivian) very personable and knowledgeable with regards to Mercedes. Make you feel at home with the best advice how, when ,and what options there are available. I will recommend. More
Other Employees Tagged: George Murdock, Paul Napper , Peter Lehmann, Friendemic Social Engagement, Brendon Sullivan
February 08, 2019
Vivian the the greatest Vivian made the visit a great experience that made me paying so much money a lot easier than it was. Good services also, my My AMG GLE COUPE 63 is ru Vivian made the visit a great experience that made me paying so much money a lot easier than it was. Good services also, my My AMG GLE COUPE 63 is running like brand NEW More
February 06, 2019
The Best Service Experience Ever Absolutely love coming to this dealer for service. It’s also the same place I bought my car last year. You feel the professionalism and attentivenes Absolutely love coming to this dealer for service. It’s also the same place I bought my car last year. You feel the professionalism and attentiveness as soon as you arrive. Vivian made sure my experience was top notch and took great care to make sure I was informed along the way. I also love the dealers accommodations for those of us who might need to get work done on our laptops while we wait. More
February 03, 2019
Quality and Professional Service Vivian is a truly outstanding professional. From the initial greeting through the entire service experience. She offered a courtesy car and took the t Vivian is a truly outstanding professional. From the initial greeting through the entire service experience. She offered a courtesy car and took the time to listen and ensured I was comfortable while waiting for the service to complete. More
February 03, 2019
George Helped Make My Day!!! George was professional, knowledgeable and patient. He made my shopping experience pleasant and I have already recommended him to a colleague!!! Than George was professional, knowledgeable and patient. He made my shopping experience pleasant and I have already recommended him to a colleague!!! Thanks for your help George! More
Other Employees Tagged: George Murdock, Dwayne McCrae
January 24, 2019
Very nice dealership. First call make appointment for service my car ,lady on phone very nice and efficient help me go through details for my car to get right services and First call make appointment for service my car ,lady on phone very nice and efficient help me go through details for my car to get right services and getting me a loaner, Second when I got to service they greeted me very nice and friendly professional ,all went very well Got my loaner plus a coffee and danish courtesy of dealership . Third They (dealer) call me to tell me my car it is ready I replied can I pick it up the next day and they No Problem ....! They also wash my car . Wow Yes I’m very happy with this dealership MERCEDES BENZ OF MASSAPEQUA THEY ARE THE BEST....! Thank you so much for a great service. More
Other Employees Tagged: Maggie Yamaguti
January 15, 2019
VIVIAN is the Best Vivian should be name the employee of the year. She kept me inform about my car repair. She also returned my phone calls promptly. Great happy pers Vivian should be name the employee of the year. She kept me inform about my car repair. She also returned my phone calls promptly. Great happy personality. Thanks a lot Vivian, you are the best. Muchas gracias, Martha Kropelunski More
January 12, 2019
Service with a smile It’s always pleasure to see Viv. She’s helpful and always professional. She keeps an open line of communication whenever my C300 is in for service and It’s always pleasure to see Viv. She’s helpful and always professional. She keeps an open line of communication whenever my C300 is in for service and is knowledgeable and available with answers to my questions. More
December 20, 2018
Excellent service I worked with Service Advisor Vivian on my recent visit to the dealership. I have to say she is excellent. Certainly a credit to this company! I worked with Service Advisor Vivian on my recent visit to the dealership. I have to say she is excellent. Certainly a credit to this company! More
December 14, 2018
The best money I spent for service in my car. This is not the closest MB service center to me, but I drove in after I had a check engine light during the summer just to have it checked. I was tak This is not the closest MB service center to me, but I drove in after I had a check engine light during the summer just to have it checked. I was taken car by one of the mechanic, Robin. Just the way he welcomed me and embrace my situation I felt comfortable enough to return for my next service. I came back for my D service and a couple of things extra, and was introduced to Vivian. I don't know anyone from the service team, but I doubt anyone is better than her. For once I didnt feel the dealer wanted to make money off of me. Vivian was on top of her game and guided me through out the whole process, from urgent to less important. Unlike my previous service center, you'd think even the rear cup holder was related to the engine's performance. I'm not going back. Unfortunately I didnt go to the MB Amityville any sooner. Thank you Vivian for looking out after me,and my car also Happy belated Birthday. Your team is lucky to have you. More

