Vivian Keshtgar | Page 22

Superior service by Vivian Keshcar Vivian consistently provides superior service. She is professional, knowledgeable, courteous & respectful. Her expert skills help me get the most out Vivian consistently provides superior service. She is professional, knowledgeable, courteous & respectful. Her expert skills help me get the most out of Mercedes of Massapequa. The most important word to remember in this response is the consistency the my experiences with Vivian. I can depend on her. More

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Vivian is Amazing! Its always a good experience whenever I visit Mercedes of Massapequa. However, this time around I had the pleasure meeting with Viviane. She was so kn Its always a good experience whenever I visit Mercedes of Massapequa. However, this time around I had the pleasure meeting with Viviane. She was so knowledgeable, kinda and her customer service is top notch. Shes works hard for you and I have to say shes the absolute best! More

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Fantastic Experience Matt Dency and his team made the often harrowing experience of leasing a car a virtually seamless process. Though the lease on my BMW was not up unti Matt Dency and his team made the often harrowing experience of leasing a car a virtually seamless process. Though the lease on my BMW was not up until next March, I was able to reach an agreement on a 2019 Mercedes the very day that my wife and I visited the dealership. Truly unheard of. Everyone involved in the deal from Matt to our sales consultant William Mecca to the leasing specialist Delores (forgive the spelling :( ) were consummate professionals. And to boot, the delightful young lady Victoria who spent all the time in the world I needed to show me the “ins and outs” of the car was spectacular. A great and refreshing experience all around. More

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Excellence Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! More

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Felt at home, friendly, professional! As soon as I meet Vivian I felt like I’ve known her for years. It was my first time dealing with the service department at Mercedes Benz of Massapequa As soon as I meet Vivian I felt like I’ve known her for years. It was my first time dealing with the service department at Mercedes Benz of Massapequa after leasing my car from them a month and a half ago. I was given a brand new loaner car when my car was being serviced. When I picked up my car it was clean and the process was smooth and stress free! More

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Best dealership ever!! From the receptionist at the front door to the GM Nick G. Everyone was wonderful! They are all pleasant and helpful. It couldn't have went any smoothe From the receptionist at the front door to the GM Nick G. Everyone was wonderful! They are all pleasant and helpful. It couldn't have went any smoother. This is the only place I will be getting my cars from, from now on! Thank you Oliver! And keep up that great personality and perfect Commercial Voice!! More

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Excellent service Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will continue to use the dealership for service and new car purchase . More

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Service A Took my MB 300 for service A and they found a bibble front left tire which then I had to buy a tire. The car had only 21,600 miles. I was under impre Took my MB 300 for service A and they found a bibble front left tire which then I had to buy a tire. The car had only 21,600 miles. I was under impression that these tires were good for 50,000 miles, More

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Vivian went out of her way Vivian Keshtgar went out of her way to help me with a problem with my 2018 Mercedes GLA. As a first time customer, I had a problem with severe water Vivian Keshtgar went out of her way to help me with a problem with my 2018 Mercedes GLA. As a first time customer, I had a problem with severe water spotting of the beautiful Jupiter red paint on my gorgeous Mercedes. I was able to get an appointment within just one day, and Vivian and her manager, Frank Mazziotti, did what they could to rectify the problem. It was lots of work to make my vehicle nice again, and although I was without my car for over one week, Vivian provided me with a loaner which was a step up from what I had purchased and was used to driving. It was a very nice perk. Let me say that Vivian is one of the nicest people I have met at Mercedes of Massapequa and I would highly recommend Vivian and her dealership because they stand behind what they sell. Mercedes is a luxury vehicle and the dealership will treat you very special. Even my salesperson, Oliver, stopped by to greet me and my wife to say hello. Thanks Vivian for all your help. More

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Many Thanks for a job well done. Very professional and attentive. Was in a hurry (as usual) and she made sure I was in and out quick with a beautiful loaner car. Very professional and attentive. Was in a hurry (as usual) and she made sure I was in and out quick with a beautiful loaner car. More

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