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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 32

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Viviana Saenz

January 26, 2024

Dealership Rating
Employee Rating

Exelent Fantastic great service and excellent Very professional Good ?? Nice work Nice person Fabulous More

by Tjluisxtreme
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 30, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your 5-star experience with us! Please reach out i we can assist you again!

January 25, 2024

Dealership Rating
Employee Rating

We had a good experience. Viviana was great. The work on the car was great, but not the price. More

by Byars
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 26, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback! We're delighted to hear you had a positive experience with Viviana and were satisfied with the quality of our work. We appreciate your input on pricing and will continue striving to provide value to our customers.

January 24, 2024

Dealership Rating
Employee Rating

Very professional Always professional when we go to Norm Reeves that's why we've been going for the last five years. Excellent service kind people. More

by Anitag2Go
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 25, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and kind words! We appreciate your trust in Norm Reeves, and we look forward to continuing to provide you with excellent service for years to come.

January 17, 2024

Dealership Rating
Employee Rating

They take good care of you here! Not a lot of pressure and good coffee drinks while you wait. Also bought my car here. Will definitely go back ! More

by Sspirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're thrilled to hear you had a positive experience with our team and enjoyed our low-pressure environment. We look forward to serving you again in the future!

January 17, 2024

Dealership Rating
Employee Rating

Norm Reeves used to have excellent customer service, now their customer service sucks. They lost my business. More

by Jtedesco59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Le

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Oct 23, 2024

Norm Reeves Honda Superstore - Huntington responded

We're disappointed to hear that you were dissatisfied with the level of customer service you experienced, Jtedesco59. If you'd like to contact us to express your concerns, we would value your feedback and work on making improvements. Thank you.

January 17, 2024

Dealership Rating
Employee Rating

Appointment easy to set up online, greeted by attendants kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came wi More

by Ttnguyen3421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, John Le

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear about your positive experience! Our team is committed to providing a welcoming environment and transparent service. Thank you for choosing us, and we look forward to assisting you in the future.

January 17, 2024

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Employee Rating

Knowledgeable staff & they communicate all service issues very well. I would highly recommend to Honda owners. More

by Csmiranda1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our knowledgeable staff and effective communication. It's our pleasure to serve Honda owners, and we appreciate your recommendation!

January 17, 2024

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Employee Rating

Thank you for excellent service and help to make my car in good condition and clean More

by Raef Masoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that you're satisfied with our service. If you ever need assistance again, feel free to reach out. Safe travels!

January 17, 2024

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Employee Rating

My favorite Honda dealer all ways tell me the truth quick courtesy and nice thanks More

by Dempseyjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to provide honest and prompt service with a touch of courtesy. We appreciate your continued trust in our dealership.

January 17, 2024

Dealership Rating
Employee Rating

Viviana efficiently addressed my car issues, displaying expertise and professionalism. I appreciate her dedication to providing not just a fix but also valuable insights into car maintenance. Highly recomm More

by Omidniav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience, and we're thrilled to hear that Viviana provided efficient and professional service. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

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