Vlad Frenkel | Page 8

Buying a 2019 Optima In 2016 I purchased a new Kia Optima. The management at the time was deceitful, lacking in personal demeanor and rude. Due to the locality of the de In 2016 I purchased a new Kia Optima. The management at the time was deceitful, lacking in personal demeanor and rude. Due to the locality of the dealership and our need for a car to replace one totaled in an accident, we had to go through with the sale even though we were cheated out of the so called $5,000.00 bonus. With the many friends that we have locally, we spread the word about their cheating and crude behavior. We subsequently received a flyer from the same Kia dealership which was now under supposedly new management. This time we came in armed to the teeth to prevent being cheated again. WOW! Where we blown out of the water! Not only new management, but the manager, Vlad Frenkel, upon hearing of our past terrible experience did an incredible job of working with us to overcome this bad experience, arriving at a great trade in deal and buying a new 2019 Top Rated Kia Optima. He was as honest as can be and very personable as well as are the sales people under him and the service people as well. This is already being spread out to the community. Buying a car? Go there. More

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My experience with Nabil,Vlad and Don was excellent Nabil - Sales - I found Nabil to be knowledgeable, a willing listener with a desire to please. Vlad Frenkel - General Sales Manager - I explained Nabil - Sales - I found Nabil to be knowledgeable, a willing listener with a desire to please. Vlad Frenkel - General Sales Manager - I explained what I needed to Vlad, he told me he would make it happen, he did make it happen without any unneeded nonsense. A true professional. Don Kilickiran - Finance - Time well spent. Willing to answer any and all questions. More

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Lease of my sport age 2019 was easy with no problems. Looking forward to getting my remote start installed.Working with Chris was a pleasure. was easy with no problems. Looking forward to getting my remote start installed.Working with Chris was a pleasure. More

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Kia Sorento I had a great experience at Kia this evening. I absolutely hate buying cars and Doug made the whole process so easy. He guided us in the right directi I had a great experience at Kia this evening. I absolutely hate buying cars and Doug made the whole process so easy. He guided us in the right direction and really made it as stress free as possible. I really reccomend going to Kia of Freehold it was overall a great experience. More

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Good job Very helpful person all around good guy I would recommend to my friends to Raceway to see Kenny he will always be a friend Thank you Very helpful person all around good guy I would recommend to my friends to Raceway to see Kenny he will always be a friend Thank you More

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Great Experience My salesman was Kenny Boynes he helped me out amazingly with my buying experience. Also he saved me money on my monthly car payment. Vlad was great as My salesman was Kenny Boynes he helped me out amazingly with my buying experience. Also he saved me money on my monthly car payment. Vlad was great as well Everyone was helpful and I will refer anyone of my friends and family to Raceway Kia. More

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RUN AWAY FROM HERE!!! Terrible dealership. I made an offer on a Sorento and had it all in writing (email). The full details of the lease were outlined numerous times (vehi Terrible dealership. I made an offer on a Sorento and had it all in writing (email). The full details of the lease were outlined numerous times (vehicle stock number, monthly payment, total due at signing, and lease terms) and acknowledged and approved by the salesman and he confirmed his manager approved. Of course once I arrived, the changes started happening. They said there was miscommunication in the vehicle I wanted (again the exact stock number was given) then another miscommunication on the cash upfront (they wanted me to put $7k down on top of fees and first month when the "approved deal was only first month and fees). Also, they keep trying to push 39 month lease prices when Kia does 36 month leases. My guess is they are probably running numbers with another finance company to pad the money factor and pocket some backend money on the interest. But then they were gonna work with me (lol). Picked out a different car and went to $3500 plus first month for $260 more PER MONTH on a car that was only $4k more than the original car I sent the stock number for and approval on a price. This dealer also seems to pad the sticker price with "dealer installed" items that nobody wants (some LoJack type garbage) .. Wonder if they would have tried to sell me undercoating as well lol. Don't waste your time, shady salesman and managers and the dealership is a dump. More

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Very knowledgeable The salesman was very friendly and knowledgeable. They made feel comfortable and that I was getting a good deal and helped us get into a better car fo The salesman was very friendly and knowledgeable. They made feel comfortable and that I was getting a good deal and helped us get into a better car for us. More

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Buying a new car We came to the dealership with intentions to buy a used maximal we saw on the internet but they wound up getting us in a brand new Optima sport. Our s We came to the dealership with intentions to buy a used maximal we saw on the internet but they wound up getting us in a brand new Optima sport. Our sales guy was great n they all worked with us with price. More

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Worth the visit Come prepared to deal. Don't go in uninformed and you will get a good deal. Reasonable prices overall. Cars are good quality and have a great warra Come prepared to deal. Don't go in uninformed and you will get a good deal. Reasonable prices overall. Cars are good quality and have a great warranty. More

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