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Vladimir Kochubey
Vladimir Kochubey at Jim Ellis Chevrolet of Atlanta

Vladimir Kochubey | Page 20

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
858 Reviews
4.8

858 Reviews

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858 Reviews of Vladimir Kochubey

April 11, 2023

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Employee Rating

Very good professional, kind and informative! ! My service rep was amazing . I was so glad I didn’t have to spend as much money as expected. He explained my warranty and everything! More

by raven7793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

April 05, 2023

Dealership Rating
Employee Rating

Personal service and friendly. Was able to schedule exactly when it was convenient for me, and on pretty short notice. More

by Sherry P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas

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Apr 06, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

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Employee Rating

They got me in got me out in a time. Lay Manner did a great job and that's what I come here for. More

by lelandsms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf, Luis Valdez, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

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Apr 05, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

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Employee Rating

Don’t expect honesty or any form of organization. No less for the mechanic to clean up their own finger prints More

by Qwert51918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Valdez, Loan Pham, Ricky Wong , Christian Locklear, Charles Prayor

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Apr 08, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 01, 2023

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Employee Rating

I find the folks here are always helpful and friendly. The Service Department is well managed and staff are professional and honest. More

by MLEGE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf, Reggie Stagmaier, Clarence Williams , Charles Prayor, David Theriault, Andre Thomas

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Apr 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 01, 2023

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Employee Rating

Vladimir is very good he always checks to see what else is do and keeps me informed on the states of my car More

by jorskiwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vladimir and the team met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

March 30, 2023

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Employee Rating

Great service on the visit today. Excellent service. Like the new Starbucks coffee maker. Satisfied Customer More

by Ton7521
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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Mar 31, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 29, 2023

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Employee Rating

Damaged my vehicle and drove my vehicle without my permission. They never apologized for the inconvenience. I’m very disappointed with Jim Ellis Chevrolet. More

by LEWISQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elise Schaaf , David Theriault

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Apr 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 29, 2023

Dealership Rating
Employee Rating

Last visit was to install equipment not available when purchased. Part ordered, then called to schedule. Arrived and waited during installation. Quick and easy. More

by jwb11648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf

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Mar 29, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

March 25, 2023

Dealership Rating
Employee Rating

Mr Vladimir and his chain were awesome in the service department thank you so much they fixed my car More

by markmurray309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 27, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

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