Vladimir Kochubey
Vladimir Kochubey at Jim Ellis Chevrolet of Atlanta

Vladimir Kochubey | Page 59

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
858 Reviews
4.8

858 Reviews

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858 Reviews of Vladimir Kochubey

July 09, 2019

Dealership Rating
Employee Rating

Review The service was great, but it took 16 days to do a vehicle recall for Excess Oil Consumption. THe problem seemed to be lack of parts as the due date k More

by GARPSTOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2019

Jim Ellis Chevrolet of Atlanta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

July 09, 2019

Dealership Rating

Corvette Service Setup appointment online. Still had to wait roughly 25 minutes before someone could check me in. It was usually busy for that day. I just wish there More

by landonjohnson
Recommend Dealer
Yes
Jul 10, 2019

Jim Ellis Chevrolet of Atlanta responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

July 07, 2019

Dealership Rating
Employee Rating

Really Bad I asked them to drive my car to find a transmission problem. they drove it 3 miles, said they couldn't duplicate the problem. idiots More

by ALBERSONJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 29, 2019

Jim Ellis Chevrolet of Atlanta responded

Hi Albersonjd, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Chevrolet (888) 482-5612

June 29, 2019

Dealership Rating
Employee Rating

Recall for service failure I have visited this dealership over five times in the past. Two of those times were due to issues that on the internet were part of a recall situation More

by Claudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Jim Ellis Chevrolet of Atlanta responded

When a recall is issued by any manufacture it is specific to your VIN. The dealers are given a portal to submit each customer's VIN to verify qualifications. We certainly wish we had the ability to approve which vehicles qualify and which don't but that is out of our hands. However we do apologize that this wasn't communicated with you more clearly at the time of your visit and that your questions weren't properly addressed. We will pass along your comments to our team as an example of the importance of proper communication.

June 28, 2019

Dealership Rating
Employee Rating

Great customer service start to finish! Went in for oil change and a quote on brakes. Turns out I dont need brakes yet and was pleased with the honest assessment. Love the professional and More

by greg.bissette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Jim Ellis Chevrolet of Atlanta responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business. Take care!

June 26, 2019

Dealership Rating
Employee Rating

Vehicle maintenance I went for a scheduled service. The service department was very prompt and making sure i was address and all of my vehicles needs were met in a timely More

by berniemac_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez , Scott Brooks, Brandon Colon, Robert Sigman, Jeffery Woo, Paul Jerrell

Jun 27, 2019

Jim Ellis Chevrolet of Atlanta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for your business! Take care!

June 25, 2019

Dealership Rating

Vladmir did a great job of diagnosing shaky ride with Tahoe Although I thought I only needed a wheel alignment of my Chevy Tahoe, Vladmir asked more questions which helped him to determine the shaky ride I ex More

by JOEBELLSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa

Jun 26, 2019

Jim Ellis Chevrolet of Atlanta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 25, 2019

Dealership Rating

Great customer service Everybody was very friendly soon I walk in service department. I was greeted with smile and ask did I need anything. Thank you very much More

by lecoryj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2019

Jim Ellis Chevrolet of Atlanta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 22, 2019

Dealership Rating
Employee Rating

Great customer service I came in because my car would not stay running. My diagnosis and service were completed the same day. I wasn't able to return the same day to pick my More

by SHANEKAHICKS003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2019

Jim Ellis Chevrolet of Atlanta responded

Hi Shane, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

June 21, 2019

Dealership Rating

Disorganized, slow, overpriced.2 days and $500 for battery I have an extended warranty that apparently doesn't cover the $500 battery in my Slverado that I have owned for less than 4 months They had trouble fi More

by cheath663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Elise Schaaf, Luis Valdez , Brandon Colon, Robert Sigman, Sueann Turano, Jeffery Woo

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