Vladimir Kochubey | Page 82
Service Advisor
Jim Ellis Chevrolet of Atlanta
5900 Peachtree Blvd.
Atlanta, GA 30341
872 Reviews
Write a Review872 Reviews of Vladimir Kochubey
July 04, 2018
Vlad. If it weren't for Vlad and his absolute dedication to customer service. I would go someplace else. Noone else will look my way when I walk the door. E If it weren't for Vlad and his absolute dedication to customer service. I would go someplace else. Noone else will look my way when I walk the door. Ex: yesterday, I came in and waited 5-10 minutes and NOONE said a word to me. The people not on calls, nor the people the ended their phone calls. Vlad was outside with another customer! But as soon as he came in the door he acknowledged me and took care of my 2017 that I bought from this dealership. I really don't feel welcomed, nor appreciated by your service team. This is why I feel that business isn't appreciated. If it's not, I can go somewhere else. More
Other Employees Tagged: Kalo Brantley
July 03, 2018
Outstanding service center and excellent staff. This was my first time visiting this service center. By far, this is one of the best sevice experiences I’ve ever had. I’m completely satisfied with This was my first time visiting this service center. By far, this is one of the best sevice experiences I’ve ever had. I’m completely satisfied with the work that was completed for my Buick LaSabre. Beyond normal maintenance completed, I also chose to have the car washed and waxed. Wow. I didn’t recognize my 2001 LaSabre when they got done detailing it. Thanks for the outstanding service. More
Other Employees Tagged: James Williams
July 03, 2018
Customer Service Is Always Excellent! The Service Advisers are excellent. They provide thorough explanations and keep you informed every step of the way. My sister-in-law also uses this The Service Advisers are excellent. They provide thorough explanations and keep you informed every step of the way. My sister-in-law also uses this service department and her experience mirrors mine. More
Other Employees Tagged: Elise Schaaf, Luis Valdez , Brandon Colon
June 22, 2018
Handled my warranty repair well They coordinated a warranty repair on my trucks paint with jim ellis collision. They were very respectful of my time, and vehicle. 4 stars is becaus They coordinated a warranty repair on my trucks paint with jim ellis collision. They were very respectful of my time, and vehicle. 4 stars is because I was not always completely clear on who I should be contacting for status updates. Overall, I am happy with the final result, and the service I received. I'll be using Jim ellis service department going forward More
Other Employees Tagged: Brandon Colon, Larry Stidham @ JE collision
June 22, 2018
Great service As with all dealerships, expect to wait a couple hours Out of all the dealerships I've been to, this one is my favorite. No nonsense and good servic As with all dealerships, expect to wait a couple hours Out of all the dealerships I've been to, this one is my favorite. No nonsense and good service. More
June 21, 2018
2 hour oil change I'm not sure why an oil change takes so long. I had an appointment and it still took almost 2 hours. Even though I get my oil change "free" through th I'm not sure why an oil change takes so long. I had an appointment and it still took almost 2 hours. Even though I get my oil change "free" through the warranty type thing I pay for, it'd be worth it to just pay to go to 20 minute jiffy lube. Luis and Vlad are great, just very disappointed with how long it takes. More
Other Employees Tagged: Luis Valdez
June 21, 2018
Excellent Service Great service! There was a little wait when I arrived, but the work was completed in a timely fashion. The staff was very courteous and professional. Great service! There was a little wait when I arrived, but the work was completed in a timely fashion. The staff was very courteous and professional. More
Other Employees Tagged: Rosetta Merritt
June 20, 2018
Best Ever Anytime I have had any of my vehicles in for service they have always gone above and beyond. I would recommend them to anybody. Which I can’t say that Anytime I have had any of my vehicles in for service they have always gone above and beyond. I would recommend them to anybody. Which I can’t say that for others when I have made a mistake and bought from different brands. More
June 20, 2018
Responce to my review I wrote 5 mins after I wrote the bad review.my service advisor Robert called me bac . He was sympathetic ,understanding an very patient.long story short every 5 mins after I wrote the bad review.my service advisor Robert called me bac . He was sympathetic ,understanding an very patient.long story short everything I called for was handled fast an professional the way it should be . Thanx Robert if I could delete my review I would . More
Other Employees Tagged: Robert Sigman
June 14, 2018
VIP Treatment The service department at Jim Ellis Chevrolet has undergone many changes over the years, but one constant remains...their wonderful service advisor, The service department at Jim Ellis Chevrolet has undergone many changes over the years, but one constant remains...their wonderful service advisor, Vladimir Kochubey. He takes care of his customers, answers questions, returns calls promptly and keeps his customers informed about their vehicles. He is professional, polite and respectful. Always calm under pressure, he does a great job of processing paperwork and helping customers check their vehicles in and out. This dealership needs more service advisors like him! More

