Wally Thom

I’ve gotten now three total vehicles from this dealership. This was one of the most hectic experiences in getting a deal done. I had to deal with two different sales people plus another person. It dealership. This was one of the most hectic experiences in getting a deal done. I had to deal with two different sales people plus another person. It was very confusing dealing with so many different people. They started out astronomically high on the lease offer for a relatively cheap vehicle which was very off putting like my business wasn’t wanted. They had me test drive one Seltos with all the features, then told me to get the deal done I needed to switch vehicles which they tried to significantly downgrade the vehicle. Thankfully I caught this and was able to get a different Seltos that still had some of the features. I was under the impression that I was negotiating for the vehicle I test drove. This was very deceptive. Then right when I was about to sign, the deal we talked about was for a three year lease and the salesman tried to change it last second to a four year lease. Again another very untrustworthy tactic that makes me concerned about practices there. We discussed a three year lease for 12,000 miles the whole time. I did not appreciate that at all. Then when signing the paperwork, the last person was very aggressive and insulting with his sales pitches for the add ons. I felt completely insulted by this process. More

by ANDREWKARAS285 Verified Customer Verified Customer

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Wally was great! They were very busy and he did a fantastic job juggling everything. They were very busy and he did a fantastic job juggling everything. More

by RGOBLE1 Verified Customer Verified Customer

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Second great transaction at this dealership. Wally really listened to what I was looking to do in the vehicle and financing. Wally really listened to what I was looking to do in the vehicle and financing. More

by BRLOVE01232000 Verified Customer Verified Customer

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Friendly staff. Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience! Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience! More

by CBLOOM1217 Verified Customer Verified Customer

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Very customer service oriented. Helped set up the features a new car has. Told me about the free car washes too Helped set up the features a new car has. Told me about the free car washes too More

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Staff was extremely pleasant. Told them what I could afford, We settled on my terms. Told them what I could afford, We settled on my terms. More

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Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations. the different functions of vehicle ownership and vehicle operations. More

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I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car! More

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I recently purchased a 2024 Kia Sportage from the Kia dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally dealership, and I couldn't be more satisfied with the experience, thanks to our salesman, Wally. From the moment my family and I walked in, Wally greeted us with a warm smile and a friendly demeanor. He took the time to understand our needs and preferences, making us feel valued and heard. His knowledge about the Kia Sportage was impressive, and he patiently answered all of our questions, ensuring we were well-informed about our decision. Wally's exceptional customer service made the entire buying process smooth and enjoyable. He was attentive, professional, and genuinely cared about finding the right vehicle for us. Even after the purchase, he followed up to make sure we were happy with our new car. If you're in the market for a new vehicle, I highly recommend visiting the Kia dealership and asking for Wally. His dedication to excellent service and customer satisfaction truly sets him apart. We love our new Kia Sportage and are grateful for the fantastic experience! More

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Very easy to talk to, helpful and friendly. I felt very comfortable with them. Excellent job. I felt very comfortable with them. Excellent job. More

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