Walter Bonsignore
Walter Bonsignore at Hyundai of Fort Myers
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Walter Bonsignore | Page 4

Hyundai Certified Sales Professional

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.5
102 Reviews

Languages Spoken

English English

Italian Italian

4.5

102 Reviews

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102 Reviews of Walter Bonsignore

May 24, 2020

Dealership Rating
Employee Rating

4th Car Bought I bought my 4th car with O'Brien and 3rd car with Walter specifically. Amazing! Easy, honest, and quick! I continued to come back because of the guara More

by Christina C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2020

Hyundai of Fort Myers responded

Christina, Thank you for being a loyal customer all these years! We appreciate your business and the kind words regarding Walter. Please let us know if we can help you with anything else, and we look forward to working with you again.

September 10, 2019

Dealership Rating
Employee Rating

A Very Disappointing Experience Our experience with O'Brien was very disappointing! We purchased a new 2019 Hyundai Accent on 7/11/19. They were unprofessional and very underhanded More

by ceiwmab
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rex Moonshower

Sep 20, 2019

Hyundai of Fort Myers responded

I am sorry you are not happy with your purchase experience. Our sales process is designed to make the purchase process as smooth and stress- free as possible and our salespeople are trained to be professional and respectful when dealing with our customers. As we discussed shortly after you purchased your car, the salesman was not trying to be deceitful when he told you he thought your trade-in would be sent to an auction because it is 19 years old. Given the age of the car, that is a very logical assumption to make. Unfortunately, he is not the person that determines what we do with a vehicle once it comes into our inventory. The person that is responsible for that decision felt that it made sense to keep the vehicle and not send it to the auction. There was no deceit involved, just two different opinions on what we should do with your trade-in. I am sorry that it looks that way to you. I certainly want to check into why it took so long to get you your title work. That is longer than it usually takes to get the paperwork processed. I will find out and let you know what I come up with. Again, I am sorry you feel that you were deceived. That is truly not the case. Thank you. Jeff Reynolds Operations Director

Sep 20, 2019

ceiwmab responded

Jeff, thanks for your reply and I look forward to speaking with you again. You state "just two different opinions on what we should do with your trade-in." I think you are missing the point - those two different opinions were both from representatives of your dealership and it affected how I viewed our trade-in value. I'm the customer, and it's not my fault your salesperson gave me the "wrong opinion". Since, as you state, "he is not the person that determines what we do with a vehicle once it comes into our inventory", then why wasn't he aware that he "is not the person"? How am I supposed to know that he "is not the person"? I simply made my decision on what I was told. That "wrong opinion" cost me a couple thousand dollars - straight from my pocket to yours! Just because you believe your salesperson "was not trying to be deceitful" DOES NOT mean that I wasn't deceived! So please don't try to justify what happened by calling it an "opinion", because I was definitely deceived by his wrong "opinion". Please do follow through with contacting me about the title work. I would also like to discuss why your salesperson would not return my texts or voicemail messages post sale, and also discuss possible reasons why the windshield of my Mustang was marked "DO NOT SELL" when I left your showroom on 7/11/19.

March 07, 2019

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Employee Rating

Kona 2019 Exceptional service & personal attention! Have bought or leased our last 4 -5cars from O'Brien's Walter Bonsignore. Will always check with Walter when More

by richard&maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2019

Hyundai of Fort Myers responded

Richard & Maria, Thanks for your kind words and continued business! We'll let Walter know his customers appreciate all his hard work. We feel lucky to have him here- and feel lucky to have great customers like you. We hope you'll stop by again when your new car needs an oil change or other service.

January 15, 2019

Dealership Rating
Employee Rating

Great service Awesome salesperson.. very patient and very helpful. Thank you The whole staff did a great job, left very happy with my new car Definitely the bes More

by Mily33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2019

Hyundai of Fort Myers responded

We appreciate the amazing compliments! Thank you for sharing how we did! We're thrilled that you're having an excellent time with your vehicle!

December 12, 2018

Dealership Rating
Employee Rating

Walter was great great dealership and Walt was an excellent help picking out the right vehicle got a great trade in value for my truck and detailed new car More

by bxrlvr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cossairt

June 29, 2018

Dealership Rating
Employee Rating

Had a great sales person Walter.Made a buy easy Had a very pleasant experance.My sales person was very patient since i was not sure what i wanted.When he took me to my tuson se I knew that was it.He More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Dunseath

Jun 29, 2018

Hyundai of Fort Myers responded

Congratulations on your new car! We're so happy that Walter was able to find a car you love. Thank you so much for your kind review! Drive safe :)

June 16, 2018

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Employee Rating

worked with us Walter, our salesperson, was very patient and was responsive to our requests. We were able to agree on a deal. I appreciate his patience. Thank you. More

by bigoak1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blenn Springfield

December 08, 2017

Dealership Rating
Employee Rating

Fair Trade In Value Traded my 2013 Hyundai Sport in for a new 2017 Hyundai Ultimate. Got the trade I wanted and fair price on the new one. What more can one want ? More

by formula280
Recommend Dealer
Yes

December 07, 2017

Dealership Rating
Employee Rating

O’Brien Genesis Great buying experience at O’Brien Genesis. Walter allowed me to take an extended test drive. No high pressure sales. Rex gave me an fantastic deal an More

by cvislocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Moonshower

December 05, 2017

Dealership Rating
Employee Rating

OBrien The best car purchase experience I have encountered. Timely, friendly, professional. Great dealership overall. We had no issues, and the salesman and More

by permitsnmore1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Moonshower

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