Walter Sanchez | Page 2

Terrible customer service. . Walter was arrogant and unhelpful.. unwilling to listen and find the solution his colleague, Zach did for me over the phone earlier that same day. H . Walter was arrogant and unhelpful.. unwilling to listen and find the solution his colleague, Zach did for me over the phone earlier that same day. He also refused to answer my questions and follow my request for a call from his manager.. Walter was wrong.. plain and simple. I won't return here because of this experience. More

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Friendly service and nice spacious waiting area. Got me out in half the time quoted. Got me out in half the time quoted. More

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Easy experience, the team was friendly and welcoming but not pushy. I looked all around for a specific Rav 4 but could not find it. Walter was nice enough to call me when it came in and now I am the proud o not pushy. I looked all around for a specific Rav 4 but could not find it. Walter was nice enough to call me when it came in and now I am the proud owner of a new car. More

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The best people. Walter was very nice. I recomend for everyting. Good job guys. I feel familiar in Toyota of Noth Austin. Walter was very nice. I recomend for everyting. Good job guys. I feel familiar in Toyota of Noth Austin. More

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I have been a patron of this dealership for 5 years and they have consistently shown great quality of service and efficiency in the way they handle their service department. I always know I'm in good hands they have consistently shown great quality of service and efficiency in the way they handle their service department. I always know I'm in good hands. More

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Matt Stolarz always is prompt and courteous. He handles all my vehicles with the same enthusiasm. He handles all my vehicles with the same enthusiasm. More

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Manager, Angel, is the best thing about the service department. He is very kind, caring and informative. I wouldn't be coming here if not for him. Service has changed since new ownership and not for th department. He is very kind, caring and informative. I wouldn't be coming here if not for him. Service has changed since new ownership and not for the better. Increased costs, wait times and decreased ride shares. Not sure I will purchase again from here or recommend it. More

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Came for maintenance. Left with oil change and some more maintenance to have done and that I came to do. It was not a walk it, I took a proper appointment. Very annoye Left with oil change and some more maintenance to have done and that I came to do. It was not a walk it, I took a proper appointment. Very annoyed to have to book another half a day More

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The service is very excellent and quickly and I hope the service in the future is keep like now service in the future is keep like now More

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Dear Sir/Ma’am,Was a pleasure working with Walter and Dear Sir/Ma’am, Was a pleasure working with Walter and the team at Charles Maund Toyota. Walter made the purchase smooth, efficient, and went abov Dear Sir/Ma’am, Was a pleasure working with Walter and the team at Charles Maund Toyota. Walter made the purchase smooth, efficient, and went above and beyond to find the Vehicle we wanted. Will definitely be back for our next vehicle purchase. Thanks again for taking care of us. v/r Perry More

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