Walter Siguenza

I would NEVER recommend the dealership because of the unethical, slimy, dishonest sales tactics used by Dennis and Dom, and reinforced by the general manger. They used false sincerity to create trust, pr unethical, slimy, dishonest sales tactics used by Dennis and Dom, and reinforced by the general manger. They used false sincerity to create trust, prolonged the process to keep me onsite longer, used the value of my trade to create confusion and back into numbers. Dom then accelerated through the signing of paperwork without showing me pertinent pages of the sales contract that required my e-signature. To make matters worse, Dom typed my name on the signature lines of those documents without my knowledge or consent, which is ILLEGAL Once home, I thoroughly reviewed the paperwork and discovered discrepancies in numbers as and saw my electronic signature on pertinent pages of the sales contract. I returned to the dealership a few hours later and asked them to nullify the contract because I wouldn’t have moved forward had I known how much I was actually being charged for the car. Dennis said I could have my trade in vehicle back but that turned out to be another lie. The GM then came out, told me there was no “cooling off period in Maryland” so I was not getting my old car back and he hoped I would eventually like my new car. I am now locked into a car payment for 5 years that is almost double what I planned on. Had Dom shown me the information on his computer screen, I wouldn’t have purchased the car. Had Dennis nullified my contract as he said he would, then I wouldn’t be saddled with a car payment that has me stretch very thin financially, for 5 years.. More

by dikluttz Verified Customer Verified Customer

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Great Experience! We would definitely use Ideal to buy our next Hyundai, OUr salesman Shahzad was awesome. We would definitely use Ideal to buy our next Hyundai, OUr salesman Shahzad was awesome. More

by skoorbusch Verified Customer Verified Customer

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Everyone was friendly and knowledgeable. They made the entire experience easy and enjoyable. I highly recommend visiting Ideal Hyundai. They made the entire experience easy and enjoyable. I highly recommend visiting Ideal Hyundai. More

by croftek47 Verified Customer Verified Customer

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All the team was great, very helpful. I bought my first car and I don’t know a lot about cars. However they took the time to explain the benefits and characteristics of each car until I g I bought my first car and I don’t know a lot about cars. However they took the time to explain the benefits and characteristics of each car until I got the best car for my needs. More

by 14.DANIELAO Verified Customer Verified Customer

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Great place to buy a car. Kevin was Great! Both Kevin and Walter took very good care of us. Will definitely buy our next car from Ideal Hyundai. Kevin was Great! Both Kevin and Walter took very good care of us. Will definitely buy our next car from Ideal Hyundai. More

by amylonas54 Verified Customer Verified Customer

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abhi is great guy. gave us great deal.very hard to negotiate him .Jesus but the guy is very good knowledgeable. Next car also will buy from him and send him friends to . gave us great deal.very hard to negotiate him .Jesus but the guy is very good knowledgeable. Next car also will buy from him and send him friends to .next time not coming to sit in service that how he got me and my wife but it's funny 😂 More

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Excellent service by professionals. Courteous, knowledgable and patient. Would highly recommend Walter Siguenza and his team. Courteous, knowledgable and patient. Would highly recommend Walter Siguenza and his team. More

by klfinch4 Verified Customer Verified Customer

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This was the best experience I have ever had in buying a car! We were welcomed from the moment we arrived. Kevin said we are family here and now you’re a part of it. He wasn’t lying. Everyone we encountered car! We were welcomed from the moment we arrived. Kevin said we are family here and now you’re a part of it. He wasn’t lying. Everyone we encountered was friendly. They smile when passing by. The cafe latte’s were a big hit with me! The area felt safe, clean and very welcoming. We will be using them and would recommend them to everyone! More

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My experience at ideal Buick GMC Hyundai with Kevin was amazing. He answered all of my questions and got me into the right vehicle that I needed. I would highly recommend ideal for your next new car purcha amazing. He answered all of my questions and got me into the right vehicle that I needed. I would highly recommend ideal for your next new car purchase. More

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Great experience and ease of negotiation. I was in talks with them for a couple years on a new vehicle, and they were very low pressure and genuinely seemed to listen to my concerns. I also a I was in talks with them for a couple years on a new vehicle, and they were very low pressure and genuinely seemed to listen to my concerns. I also appreciate that they, unlike many other dealerships, allowed me to test drive on my own back to home to allow family to test the car. More

by ertornswitch Verified Customer Verified Customer

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