Walter Stephens

Always a pleasure to deal with Walter. He makes the car buying experience hassle free He makes the car buying experience hassle free More

by cfreise1 Verified Customer Verified Customer

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Always excellent customer service. Walter and James are always great to work with on the sales floor. Lisa and the entire service dept is top notch. They always give you that hometo Walter and James are always great to work with on the sales floor. Lisa and the entire service dept is top notch. They always give you that hometown small business feeling. I made a mistake and bought my last truck from somewhere else only because Silsbee did not have the trim I was looking at. However, even though I bought it elsewhere Walter and James made sure that the "after sell" stuff like getting my 2nd key fob got taken care of 10 times faster than the dealership which sold me the truck. I will not make the mistake of buying my Toyotas anywhere else ever again!!! More

by SETH35 Verified Customer Verified Customer

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Great people, ask for Walter, he is a nice man, very helpfull, nice experience, thank yoy helpfull, nice experience, thank yoy More

by MIRANDAFF62 Verified Customer Verified Customer

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Referred to Silsbee Toyota by Billy Deitz. He said it would be the best Vehicle purchasing experience i have ever had and he was correct. Thanks Billy and Thank You Walter for a fast and Fai He said it would be the best Vehicle purchasing experience i have ever had and he was correct. Thanks Billy and Thank You Walter for a fast and Fair deal. More

by jthompson3rd Verified Customer Verified Customer

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No problem in receiving the car. Was not to long between finishing up final details to paying and then driving off the lot with my new car.. Walter Stephens was very professional ami Was not to long between finishing up final details to paying and then driving off the lot with my new car.. Walter Stephens was very professional amist taking over from another sale person. The only reason I bought from silsbee Toyota was that my sister had previously own 2 different Toyota vehicles. She never had problems with car service every time she would bring her vehicles in for servicing. I never realized if a car was not on the lot it could be special ordered. More

by kwright17 Verified Customer Verified Customer

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Silsbee Toyota and Walter went out of there way to get me to pick up our new 2025 Camry. to pick up our new 2025 Camry. More

by ULCERJACK Verified Customer Verified Customer

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Grate service, friendly staff, comfortable waiting area, clean rest rooms and much appreciate the donuts and coffee. clean rest rooms and much appreciate the donuts and coffee. More

by LB1685 Verified Customer Verified Customer

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Pleasant experience all the way around. I feel like your company builds value in buying a vehicle from you. I feel like your company builds value in buying a vehicle from you. More

by rboltonsr Verified Customer Verified Customer

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Walter was knowledgeable and very patient. He answered all of my questions thoroughly. He was helpful in setting up the technology in my vehicle, syncing it to my phone. Not only would I recom He answered all of my questions thoroughly. He was helpful in setting up the technology in my vehicle, syncing it to my phone. Not only would I recommend Silsbee Toyota but hands down recommend Walter! More

by jwilson47 Verified Customer Verified Customer

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Easy dealing with no hidden fees or haggling. Mr Walter is a top notch salesman. Mr Walter is a top notch salesman. More

by guajardo40 Verified Customer Verified Customer

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