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Walter Stephens

Overview Reviews (100) Inventory (79)

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Walter Stephens | Page 6

Sales

Silsbee Toyota

1396 Highway 327 East
Silsbee, TX 77656

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5.0

100 Reviews

Overview Reviews (100) Inventory (79)

Dealership Experience

23 yrs, 3 mos

Industry Experience

35 yrs, 11 mos

5.0

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Walter Stephens

October 13, 2022

Dealership Rating

Employee Rating

We did not deal with Heath Mitchell, but Walter Stephens was our salesman and he was wonderful. was our salesman and he was wonderful. More

by koenigsite

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 18, 2022 -

Silsbee Toyota responded

Thank you for both your business and your feedback! We are happy to hear that you had a great experience with Walter, and we look forward to working with you in the future. -the Silsbee Toyota team

October 12, 2022

Dealership Rating

Employee Rating

Great dealership with an amazing staff. The selection of cars was plenty. They answered all of my question and made the process enjoyable. The selection of cars was plenty. They answered all of my question and made the process enjoyable. More

by figueroa.fernando2

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Vega

Helpful 0

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Oct 18, 2022 -

Silsbee Toyota responded

Congratulations on your new Toyota, and thank you for your business! We appreciate your high praise and will definitely pass your compliments along. See you next time! -the Silsbee Toyota family

October 05, 2022

Dealership Rating

Employee Rating

My wife and I have purchased three Toyota’s at Silsbee Toyota now. They have become friends and we always enjoy working with Walter Stephens. What an awesome guy he is. Thank you Silsbee Toyota Toyota now. They have become friends and we always enjoy working with Walter Stephens. What an awesome guy he is. Thank you Silsbee Toyota More

by simplycustom

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Redd

Helpful 0

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Oct 07, 2022 -

Silsbee Toyota responded

Walter IS awesome! We're very fond of him, and so glad he's been with us for over 20 years! Congratulations on your new Toyota, and thank you for your repeat business and your compliments! -the Silsbee Toyota team

August 03, 2022

Dealership Rating

Employee Rating

The best! Silsbee Toyota was fabulous. Walter was honest, kind and really cared. No markups here! Silsbee Toyota was fabulous. Walter was honest, kind and really cared. No markups here! More

by veronica.macon

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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July 08, 2022

Dealership Rating

Employee Rating

As always, great service, friendly staff and reasonable prices. Clean comfortable waiting area with coffee and donuts provided. prices. Clean comfortable waiting area with coffee and donuts provided. More

by LB1685

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Amanda Jordan, Mason Garsee , Jason Elmore, Sarah Hinson, Jim Shirey

Helpful 0

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July 05, 2022

Dealership Rating

Employee Rating

Mr Walter Stephens Was great help. If we decide to trade our truck . We contact him . T If we decide to trade our truck . We contact him . Thank You Edith Lutz More

by horselutz

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Helpful 0

Report | Print

June 29, 2022

Dealership Rating

Employee Rating

Helped me find the vehicle I was looking for quickly. Easy to work with and friendly! Easy to work with and friendly! More

by MOLLY235B

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Heath Mitchell

Helpful 0

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June 04, 2022

Dealership Rating

Employee Rating

Everyone I came in contact with were very prompt and courteous. I was in a relaxed atmosphere with refreshments. courteous. I was in a relaxed atmosphere with refreshments. More

by BSOLOMON47

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Jordan , Malcolm and Joe

Helpful 0

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Jun 21, 2022 -

Silsbee Toyota responded

Thanks so much for sharing your experience! We're happy to hear everything went so well for you, and we definitely strive for that positive atmosphere. Congratulations on the new-to-you ride, and we look forward to working with you in the future! -the Silsbee Toyota team

May 15, 2022

Dealership Rating

Employee Rating

Walter was very helpful and answers all my questions about the car. He was very friendly. about the car. He was very friendly. More

by kx5c

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Heath Mitchell

Helpful 0

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Jun 21, 2022 -

Silsbee Toyota responded

Congratulations on your new Toyota, and thanks so much for your kind words! We'll definitely pass along your compliments to Walter. Thanks for your business, and we look forward to working with you in the future. -the Silsbee Toyota family

May 14, 2022

Dealership Rating

Employee Rating

Only dealership have dealt with in over 60 years that displayed professional, HONEST, friendly service and sales !! Jessie Bier is the BEST : give her a raise and shorter hours ! displayed professional, HONEST, friendly service and sales !! Jessie Bier is the BEST : give her a raise and shorter hours ! More

by JMLBPC0707

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jessie Bier, Amanda Jordan, Mason Garsee , Jim Shirey, Martin B. in Parts = knows his stuff, excellent service and attitude

Helpful 0

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Jun 21, 2022 -

Silsbee Toyota responded

Thanks so much for the EXTREMELY high praise! We hope to always live up to these words. -the Silsbee Toyota family

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