Warren Hart | Page 6

Friendly people and good price on a used diesel No BS, upfront from the beginning, even took a video of the vehicle I was interested in and put it up on youtube for me to watch since I was 175 miles No BS, upfront from the beginning, even took a video of the vehicle I was interested in and put it up on youtube for me to watch since I was 175 miles away. No pressure, good customer service, massive overall selection. We bought a Mazda back from Duval in 04 or 05, and now a Dodge in 17. I would certainly make the drive to buy from them again in the future. More

Report | Print

Straight to the point I was in the market to expand the Blazing Star Conveyance fleet, came across 2016 Transit E350 online. I spoke with Waren Hart, he had me in an out I was in the market to expand the Blazing Star Conveyance fleet, came across 2016 Transit E350 online. I spoke with Waren Hart, he had me in an out the dealership in no time. Came back a month later and purchased another van. The service was awesome, no pressure at all. The finance mangers made sure everything was covered. I'm a duval ford fan for life. More

Report | Print

Above and beyond! We went to Duval Ford expecting to purchase a certain vehicle. When we arrived we test drove it and were ready to make the purchase. However, after We went to Duval Ford expecting to purchase a certain vehicle. When we arrived we test drove it and were ready to make the purchase. However, after walking the lot and seeing a better vehicle for our needs we changed our mind. Warren was very understanding and didn't complain about the extra work he had to do. He took very good care of us! More

Report | Print

Outstanding Car-Buying Experience Susan Moore was outstanding and went above and beyond. She was very helpful in answering all of my questions and made the entire process pleasant and Susan Moore was outstanding and went above and beyond. She was very helpful in answering all of my questions and made the entire process pleasant and smooth. She had the vehicle ready 24 hours sooner than we initially agreed upon and all of the financing coordinated with Chris Hayes worked out prior to my arrival. Also, I exchanged a few emails with Warren Hart who initially reached out after I filled out the online credit app. Warren was very prompt and I believe that he was the manager who put Susan in touch with me. Overall, Susan, Chris, and Warren were all professional and friendly and I would deal with all 3 of them in the future. More

Report | Print

Perfect Rafael D, Warren Hart and Malcolm did just what they said that they would do. They kept me informed of any action or problems. I have referred them t Rafael D, Warren Hart and Malcolm did just what they said that they would do. They kept me informed of any action or problems. I have referred them to others. More

Report | Print

HUNTER SCANTLING ROCKS!! It is not a game for this young man. BOTH of my daughters needed cars ... desperately. Hunter closed TWO deals for us today!! They each drove away in It is not a game for this young man. BOTH of my daughters needed cars ... desperately. Hunter closed TWO deals for us today!! They each drove away in a 2016 Focus!! I bought my 2016 Fusion last October from Hunter; and his wonderful attitude and personality will bring me back to Duval Ford again and again!! XOXO Hunter - Kimberli Hartley More

Report | Print

Helpful Everyone was very helpful, they met all of my financial needs i would definitely buy a car from duval ford again and recommend them to anyone loooking Everyone was very helpful, they met all of my financial needs i would definitely buy a car from duval ford again and recommend them to anyone loooking to buy a car More

Report | Print

Outstanding presentation of features. My wife and I had a bad experience with a different dealer, we went to Duval Ford to review two trucks that I called ahead and spoke with Warren Hart. My wife and I had a bad experience with a different dealer, we went to Duval Ford to review two trucks that I called ahead and spoke with Warren Hart. When we arrived at the dealership we were met at the Front Door by Warren and his Manager Mike Murdock. They proceeded to explain the two vehicles we had picked out on line, I mean they spent 30 minutes explaining every detail. They put a tag on the first and gave us the keys and we test drove the first truck. Warren did not ride along which gave my Wife and I to talk about the truck on the test drive. Two more test drives later, we purchased on 2015 King Ranch. What a truck, I have been a Chevy man all my life until now. Not only did they work hard to present the product , they spent 1 hour figuring how to meet our budget demands. THANKS WARREN AND MIKE!!!!!!!!! More

Report | Print

Best Car Buying Experience I needed/wanted to trade my 2013 Hyundai for a Ford. Problem was I bought the Hyundai after having a horrendous experience with another Ford dealershi I needed/wanted to trade my 2013 Hyundai for a Ford. Problem was I bought the Hyundai after having a horrendous experience with another Ford dealership on a lease and I was upside down in equity. I have been trying to trade the vehicle for almost 3 years with no luck. Fortunately, my husband was able to get a really good offer from a friend on purchasing a new Ford and we had to try to go for it this time around even though I was pretty hesitant due to past experiences. I went online to Duval Ford after hearing a radio commercial and knowing my dad purchased a vehicle there in the past. I received a call from the Internet Sales Manager Warren. When I called back he asked what features I was looking for, not what model or package, but the features. He explained he would find the features I wanted in my vehicle and then show me my options. He was AMAZING! Warren helped me find a car, my heart was set on an Explorer but it was just not in my family's budget. He suggested another vehicle for me to just look at and let him know what I thought. I looked online and found a new Taurus that I thought I might like. I LOVE IT! Warren took care of everything for me, he really had my best interest in mind. He never pushed me into anything I didn't want, and made a point to let me know that I needed to find the right car for me and for my family and he would do whatever he could to help me. He made the entire process so easy, I was never anxious or worried or stressed. He made it convenient for me too knowing I have two small kids and live on the other side of town. In less than a week he helped me find the right car, helped me get it at the best possible price and had my husband and I in and out of the dealership in less than hour with my trade completed and my new Ford keys in hand at a great price that works for us! He has made a customer of us for life! If you don't have time to drive to the dealership, get in touch with the Internet Sales Manager Warren and he will take care of everything for you! More

Report | Print

Great Experience at Duval Ford I worked with Warren Hart for an auto lease over the phone, and everything was ready to go the day I got to Jacksonville. Very professional staff. The I worked with Warren Hart for an auto lease over the phone, and everything was ready to go the day I got to Jacksonville. Very professional staff. They gave me exactly what I asked for in a timely fashion and there were no surprises on price! More

Report | Print