Wayne Discus | Page 10

My husband and I have bought many cars over the years (this is my third Mercedes) and I have never had such a positive experience as I have had with Mercedes of Annapolis. My salesman, Wayne Discus, was (this is my third Mercedes) and I have never had such a positive experience as I have had with Mercedes of Annapolis. My salesman, Wayne Discus, was very polite and helpful in providing me with all the information I requested. At no time was there any pressure. He introduced me to the Manager and others on the Staff who also were very friendly and pleasant to work with. Everyone went out of their way to help me in anyway I needed from Financing to explanations on operating the car. After purchasing the GLK 350, Wayne came to my house 30+ minutes away to set up the Garage Door Opener. I have been encouraged to call with any questions. Overall an A+ experience! More

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Wayne created an environment where the process showed respect for my time, was complete in answering my questions, and was fair in the negotiations. He went out of his way to help me resolve an issue ev respect for my time, was complete in answering my questions, and was fair in the negotiations. He went out of his way to help me resolve an issue even after we closed on the vehicle. I would strongly recommend this salesman and dealership. More

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Wayne Discuss is the best sales person ever and he deserves the Annaplois employee of the year award. He was personable, upfront and honest from the beginning to the end of the sale. I could not belie deserves the Annaplois employee of the year award. He was personable, upfront and honest from the beginning to the end of the sale. I could not believe I was in a car dealership due to his honesty. I love my E class and I have told everone that if you ever want to purchase a Mercedes please go to Annapolis to see Wayne Discuss he is the best. More

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Purchased this vehicle thru the internet. Working with Wayne was a very pleasant experience. He responded quickly to enquiries and moved quickly to resolve a MINOR hiccup with the delivery. Great experie Wayne was a very pleasant experience. He responded quickly to enquiries and moved quickly to resolve a MINOR hiccup with the delivery. Great experience overall. And, the car arrived in great condition and, after 6 weeks, continues to run well. More

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Great First Class Team with the best pricing, financing, and service with true kindness. my family will always refer this dealer to folks with confidence. and service with true kindness. my family will always refer this dealer to folks with confidence. More

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We purchased a S550 from Wayne, he had amazing service all around, from the beginning until the End. Very knowledgeable and responsive. He fixed all minor issues with the car (wheel scuff, small dent)afte all around, from the beginning until the End. Very knowledgeable and responsive. He fixed all minor issues with the car (wheel scuff, small dent)after point of sale. Great service from beginning to end, will buy next car from you for sure! More

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Wayne was an absolute pleasure to conduct business with. My family has owned at least one Mercedes for the past 25 years and this most recent purchase was honestly the best. Wayne gave me an unbelievable pr My family has owned at least one Mercedes for the past 25 years and this most recent purchase was honestly the best. Wayne gave me an unbelievable price on a brand new 2012 CLS 550 4matic without the hassle of negotiating. In addition to his excellent salesmanship, he treated my entire family with the utmost respect and courtesy. Wayne delivered the vehicle himself to my residence and went over all of the features. I truly cannot wait to buy the new G550 when it is released in a few months because it will give me an opportunity to do another purchase with Wayne and Mercedes of Annapolis. Wayne is a true gem at Mercedes of Annapolis and I cannot recommend him enough! More

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I live in Virginia and found a used car on the internet that was advertised by Mercedes Benz of Annapolis. From the first phone call that I made to them just obtaining information on the car, I had a tota that was advertised by Mercedes Benz of Annapolis. From the first phone call that I made to them just obtaining information on the car, I had a totally pleasant experience. I was fortunate to talk to Wayne Discus who was knowledgable, friendly and professional. It was the most stress free and simple process that I have had purchasing a car and this was because of Wayne and Tom in Finance. Both went out of their way to make it a smooth process and great experience. Special thanks to Wayne for even delivering my 2012 Mustang GT to me so that I could start enjoying it sooner! I would greatly recommend this dealership to anyone looking to purchase a vehicle. More

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This was the MOST simple and enjoyable car buying experience I have ever had (I have bought 7 cars, 2 new). My wife and I had been searching for a SUV that was loaded with features and found a late experience I have ever had (I have bought 7 cars, 2 new). My wife and I had been searching for a SUV that was loaded with features and found a late model Mountaineer with EVERYTHING at Mercedes-Benz of Annapolis through online searches. Upon our arrival, we were greeted by Wayne Discus who made us feel very welcome and made every effort to ensure that my wife was comfortable with our 5 month old daughter in the very nice lobby area. I gave him the information for our trade and went on a test drive of the Mountaineer. He went out of his way to help me to test all the gadgets (DVD, Power Running Boards, Nav, Power Folding Seats). After the drive, the appraisal of our trade was done quickly and it was a decent proposal, not the best we had received but not the worst. The car we were interested in was priced very competitively with others of the same year and mileage but had the most features of any other that we had found. The negotiation went very smoothly and after it was completed they directed us to a nice little restaurant close by and paid for our dinner while the paperwork was being completed. There were no changes or surprises when we returned and I would like to offer a special thanks to Michele Mitchell who made that process a breeze. Wayne and Michele totally made our day and have changed my opinion about car dealerships. Mercedes of Annapolis is an honest dealer who treated us like we were there to buy a brand new Mercedes, even though we were getting a used Mercury! We visited a few other dealers about similar cars before we made the trip to Annapolis, and I'm so grateful that it didn't work out at any other place. I would completely recommend this dealership to anyone looking for a Mercedes or any used car that they have in stock, and I hope that they would get Wayne as their salesman! Thank you Wayne! John, Alessandra, and Valerie! More

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This was one of my best new car purchase experiences! There were no hassles or unwanted surprises; just a great deal that was transparent and honest. Wayne and crew went out of their way to order the car There were no hassles or unwanted surprises; just a great deal that was transparent and honest. Wayne and crew went out of their way to order the car exactly the way we wanted it. They went so far as to inform Mercedes of North America that the dealer order system had a bug that needed fixing, rather than just accepting a "no" on our desired configuration. Bottom line: Mercedes fixed the bug, and all customers can now order a C250 with leather. Wayne and the rest were also willing (and competent) conspirators in helping me surprise my wife with this new car. She WAS surprised, she is thrilled, and we all had fun in the process. More

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