Wayne King | Page 3

Working with Tom Fratantuono has been a most refreshing experience as Tom is easy to work with and approaches the sales process as it should be with the customer being number one which is so absent at many experience as Tom is easy to work with and approaches the sales process as it should be with the customer being number one which is so absent at many businesses today. His professionalism, knowledge of the product, and overall expertise shine in every aspect of a car purchase starting with the initial introduction, throughout the sales process, and the delivery of the vehicle. He followed up on post-delivery to ensure that all was good and wanted to ensure that we were comfortable with the vehicle and to let us know if we had questions not to hesitate to call him. The process is also a testament to the Paul Masse Buick/GMC business model which is a first-class organization with an exemplary service department. I would like to also give kudos to Ali and Jorge for their assistance in the process. This is the third vehicle I have purchased from them. We look forward to a continued relationship with them. Thank you! Bill and Chris More

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I am changing my original review because I jumped the gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. Thanks again and I apologize for not allowing you to do what you do best and that is why I will be back! Exceptional work Rick thank you again!!! More

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Never used this dealership prior to this month. I was referred by a friend to talk to Tom Frat. I was not steered wrong. Nice guy and he knows his stuff. Go check them out. I did, and then left I was referred by a friend to talk to Tom Frat. I was not steered wrong. Nice guy and he knows his stuff. Go check them out. I did, and then left with a new Sierra. More

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Nothing but games. If you want to get screwed over then Paul Masse is the place to go!! If you want to get screwed over then Paul Masse is the place to go!! More

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I have always had a great experience dealing with Tom Fratantuono in leasing my vehicles. Fratantuono in leasing my vehicles. More

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Purchased a new Sierra from Tom Frat. The whole process was quick and easy. I would highly recommend! The whole process was quick and easy. I would highly recommend! More

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Tom Frat was awsome as always. Did a great job with the whole buying process. Went above and beyond for us. Thank you again Did a great job with the whole buying process. Went above and beyond for us. Thank you again More

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Had some difficulties with the deal at first, but will say they went out of their way to make the deal right for both them and us . say they went out of their way to make the deal right for both them and us . More

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Very nice building and the service department is easy drive through access. Waiting area is comfortable. drive through access. Waiting area is comfortable. More

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Tom is the best in the business. Tom is professional, honest and efficient. Wayne King makes the paperwork super easy. Paul Masse has been my preferred dealership for 25 years! Tom is professional, honest and efficient. Wayne King makes the paperwork super easy. Paul Masse has been my preferred dealership for 25 years! More

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