Wayne Lewis | Page 24

Great dealership to work with when buying a new car. They actually listen to the customers wants and needs. actually listen to the customers wants and needs. More

by SRSJHFCDF2007 Verified Customer Verified Customer

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Went from an honest dealership to one that can't be trusted. Was told I couldn't buy the car I wanted because someone else was buying it, and another more expensive model was pushed off on me at a time trusted. Was told I couldn't buy the car I wanted because someone else was buying it, and another more expensive model was pushed off on me at a time when I had to have a car, with no time to shop elsewhere. The car I am now stuck with does not get the rated gas mileage, like my original Ioniq did, and I find that to be unacceptable, since the gas mileage was why I was interested in the car to begin with. As far as feeling like I got a good deal, I feel quite the opposite; I feel like I got taken down a pile I can't back up on. BUYER BEWARE! This is not the former First Team Auto, which was a pleasure doing business with when I bought my original Ioniq. This is now Southern Team, which seems, based on the deal (or lack thereof) that I got. My first Ioniq was under $30K and regularly got me 60mpg or better, but this new car is costing me in excess of $42K and get 10 - 15 mpg less than my first Ioniq. I drive for Uber on a part-time basis and have people in my car all the time who compliment me on my car. I will promote the SE model of the car, but not this SEL model. I will suggest that if they are interested in buying one themselves, that they go somewhere other than Southern Team Auto. But if they insist on going there, they deal with someone other than Wayne Lewis. More

by JSMYERS24151 Verified Customer Verified Customer

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Fast service and response from my sales person. Showed me all the features. Had me in and out in no time. Excellent follow up Showed me all the features. Had me in and out in no time. Excellent follow up More

by bjtrucking1989 Verified Customer Verified Customer

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The entire experience at Southern Team Auto Mall was great. I do want to give a big shout out to Wayne Lewis in particular whose was really helpful, supportive and professional throughout the process. great. I do want to give a big shout out to Wayne Lewis in particular whose was really helpful, supportive and professional throughout the process. More

by mechtrics7 Verified Customer Verified Customer

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Very professional and customer-oriented. They made us feel valued. Wayne Lewis is a consummate salesperson. feel valued. Wayne Lewis is a consummate salesperson. More

by ashton.harrison Verified Customer Verified Customer

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Wayne was straight forward with us. Treated me with respect. Andrew in finance was also good to work with. respect. Andrew in finance was also good to work with. More

by susanchurch65 Verified Customer Verified Customer

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No haggle, no hovering, provided needed information to make an informed decision, worked with my son and me on timing make an informed decision, worked with my son and me on timing More

by kvbraswell265 Verified Customer Verified Customer

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Wayne and the sales/finance team made the process of purchasing a new car a pleasure to do business with. purchasing a new car a pleasure to do business with. More

by bulkpowderman Verified Customer Verified Customer

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Wayne Lewis was very easy to work with and explained everything so well. He listened well and assisted in finding us the perfect vehicle. I highly recommend this dealership for their professionalism a everything so well. He listened well and assisted in finding us the perfect vehicle. I highly recommend this dealership for their professionalism and courteous manner. The entire staff made you feel like a neighbor or good friend. More

by millerapril0104 Verified Customer Verified Customer

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Service after the sale is key. This dealership fails in that area. Purchase was great. Love my Hyundai Venue. Problem was getting them to complete the paperwork for my out of state tags that I wanted trans that area. Purchase was great. Love my Hyundai Venue. Problem was getting them to complete the paperwork for my out of state tags that I wanted transferred from my vehicle that I traded, in a timely manner. It took from May 30th to October 5th with lots of phone calls, and texts and sending them my updated insurance info (because they took so long that what I gave them initially was out of date by the time they actually submitted it) to finally get it all straight. They conveniently claimed they could not reach their out of state dmv contact. I almost got a fine because of all this. Once everything was explained/proved to the DMV, they waived the fine. They could definitely keep the customer better informed of what the status is if there is any issues in the future instead of the customer having to call and badger them for info. Definitely did not feel like I was important after the sale. After all that, I will never venture back to Virginia for a "deal" no matter how good it is. Sorry to say that this one dealership ruined it for all the others but it definitely left a sour taste as far as I'm concerned. Needless to say I won't be recommending this one to anyone. More

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