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Wayne McCarthy
Wayne McCarthy at Bocker Auto Group

Wayne McCarthy

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
84 Reviews

Dealership Experience

51 yrs, 3 mos

Industry Experience

53 yrs, 10 mos

4.9

84 Reviews

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84 Reviews of Wayne McCarthy

July 20, 2025

Dealership Rating
Employee Rating

Always honest and trustworthy. The service department is very easy to work with and I would not take my vehicle anywhere else. More

by jaynemunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton, Gretchen Cross

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Jul 21, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jay! We truly appreciate your kind words about Bocker Chevrolet GMC and our service department. It’s our goal to provide honest and trustworthy service, and we’re thrilled to hear that you have had such a positive experience. We look forward to seeing you again for all your vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

July 16, 2025

Dealership Rating
Employee Rating

Fantastic product, great service! ! Delbert has a great team, and is a great leader!!Glad to have them in town! More

by m.hoeft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Greg Stronczek

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Jul 16, 2025

Bocker Auto Group responded

Thank you for your review! We're happy to know that you had a great experience with us at Bocker Chevrolet GMC. Delbert and the team truly appreciate your feedback and support. We’re proud to serve this community and look forward to seeing you again soon. Sincerely, The Bocker Chevrolet GMC Team

July 07, 2025

Dealership Rating
Employee Rating

Always prompt friendly and professional service. Problem and solution explained with suggestions and updates for future service. Service department is top notch! More

by rcl700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Rob Robb, April Fyock, Brad Leverton

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Jul 07, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We at Bocker Chevrolet GMC are thrilled to hear that you received prompt, friendly, and professional service. Our service team is dedicated to keeping you informed with solutions and suggestions for your future needs. We appreciate your kind words and look forward to welcoming you back again for your next visit! Sincerely, The Bocker Chevrolet GMC Team

July 02, 2025

Dealership Rating
Employee Rating

Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else! More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton

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Jul 03, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We greatly appreciate your trust in Bocker Chevrolet GMC and your dedication to driving 57 miles for our service. It's fantastic to hear that you feel we provide the best care for your vehicles. We look forward to serving you and your family for many years to come! Sincerely, The Bocker Chevrolet GMC Team

June 20, 2025

Dealership Rating
Employee Rating

It was fast and reliable. They changed my oil and filter and put a new valve stem on my tire that had a slow leak More

by dbonnet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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Jun 20, 2025

Bocker Auto Group responded

Thank you for your positive feedback! We're glad to hear that your oil change and tire service were fast and reliable. At Bocker Chevrolet GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 17, 2025

Dealership Rating
Employee Rating

Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent. More

by emstoner2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton, Gretchen Cross

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Jun 17, 2025

Bocker Auto Group responded

Thank you! We appreciate your kind words about Brad, Heather and the team at Bocker Chevrolet GMC. We're thrilled to hear that you trust us and that the job was done well. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

Dealership Rating
Employee Rating

Bocker always goes above & beyond with their communication & customer service. I always have an incredible experience with I work with them! More

by pierceathletics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April Fyock

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Jun 11, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We truly appreciate your kind words about the communication and customer service you receive at Bocker Chevrolet GMC. It's always our goal to provide an incredible experience, and we're thrilled to hear that you feel that way! We look forward to working with you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 11, 2025

Dealership Rating
Employee Rating

I made my appointment for today's visit last week with Heather. Upon my arrival, she greeted me with a warm friendly smile and reviewed with me today's maintenance for my Cadillac XTS. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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Jun 11, 2025

Bocker Auto Group responded

Thank you for the wonderful feedback, Dennis! We're thrilled to hear that Heather provided you with such a warm and friendly welcome during your visit for the maintenance of your Cadillac XTS. At Bocker Chevrolet GMC, we strive to deliver exceptional service, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

Dealership Rating
Employee Rating

They always do what is expected of them and they do it in a timely manner. More

by ronr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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Jun 07, 2025

Bocker Auto Group responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that Bocker Chevrolet GMC consistently meets your expectations in a timely manner. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 07, 2025

Dealership Rating
Employee Rating

The service and the people are GREAT! We have been using them for about fifty years, total! More

by jtginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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Jun 08, 2025

Bocker Auto Group responded

Thank you for your review! We're glad to hear that you've been with Bocker Chevrolet GMC for about fifty years. Your loyalty and support truly mean a lot to us. We're committed to providing great service and we look forward to assisting you for many more years to come! Sincerely, The Bocker Chevrolet GMC Team

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