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Gretchen Cross
Gretchen Cross at Bocker Auto Group

Gretchen Cross

Collision Center Office Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Gretchen Cross

April 21, 2026

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Good costumer service and very polite and respectful! Wasn't a very long wait. I would definitely recommend to friends. More

by CARLAHILLERS60
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Wachlin

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Apr 22, 2026

Bocker Auto Group responded

Carla, thank you for your kind words about the customer service you received at Bocker Chevrolet GMC! We're glad to hear that your wait was short and that our team was polite and respectful. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 19, 2026

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Bocker Auto Group did an amazing repair job on my hail damaged truck. Looks like new again. They were great to work with. More

by jim.ritterbusch
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Recommend Dealer
Yes
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Apr 19, 2026

Bocker Auto Group responded

Thank you for your wonderful feedback, Jim! We’re thrilled to hear that you are pleased with the repair job on your hail-damaged truck and that it looks like new again. At Bocker Chevrolet GMC, we strive to provide excellent service and quality work. We appreciate your kind words and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 03, 2026

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Great service by Brad. He is always there for ny problem. Always helps by getting a ride to beauty shop. More

by joeandmartimiller
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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Mar 04, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Joe and Marti! We're thrilled to hear that Brad consistently provides you with great service and is there to assist you with your needs. It's our pleasure to ensure you have a positive experience at Bocker Chevrolet GMC. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

November 28, 2025

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I’m a very satisfied customer. Jen went above and beyond to make sure the experience was smooth. More

by KRECKERT3692
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jen

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Nov 28, 2025

Bocker Auto Group responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Bocker Chevrolet GMC. Jen truly is dedicated to providing exceptional service, and we’re glad she was able to assist you. We look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

November 20, 2025

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Have been using Bocker when buying new vehicles and used ones. For over 42 yrs. They have done oil changes and tires for my car and truck.as long as they keep up the good work, they will be my go to place More

by CORTEZMITCHELL51
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Wayne McCarthy

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Nov 21, 2025

Bocker Auto Group responded

Thank you, Mitchell! We're happy to hear that you've been a loyal customer of Bocker Chevrolet GMC for over 42 years. It’s great to know that Heather has consistently provided you with honest and reliable service. We appreciate your trust in us for your vehicle maintenance and look forward to continuing to serve you. Don’t hesitate to reach out for any of your automotive needs in the future! \ Sincerely, The Bocker Chevrolet GMC Team

August 13, 2025

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Great folks and a great experience. Brandon Busker was so helpful throughout the process. I would buy from Bocker again. More

by KERRY.WICKLER
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Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker

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Aug 14, 2025

Bocker Auto Group responded

Thank you for your kind words, Kerry! We're thrilled to hear about your great experience with us at Bocker Chevrolet GMC. It's wonderful to know that Brandon was able to assist you throughout the process. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Bocker Chevrolet GMC Team

July 20, 2025

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Always honest and trustworthy. The service department is very easy to work with and I would not take my vehicle anywhere else. More

by jaynemunz
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Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton, Wayne McCarthy

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Jul 21, 2025

Bocker Auto Group responded

Thank you for your wonderful review, Jay! We truly appreciate your kind words about Bocker Chevrolet GMC and our service department. It’s our goal to provide honest and trustworthy service, and we’re thrilled to hear that you have had such a positive experience. We look forward to seeing you again for all your vehicle needs! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2025

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The personnel are all professional and thorough. Service was exceptional. They worked with our insurance company and made things stress free and seamless More

by Travel12
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Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock

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Jul 06, 2025

Bocker Auto Group responded

Thank you for your wonderful review! We're grateful to hear that our team at Bocker Chevrolet GMC provided you with exceptional service and made the process stress-free. We appreciate your kind words about our professionalism and thoroughness. Please come back and visit us anytime! Sincerely, The Bocker Chevrolet GMC Team

June 17, 2025

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Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent. More

by emstoner2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton, Wayne McCarthy

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Jun 17, 2025

Bocker Auto Group responded

Thank you! We appreciate your kind words about Brad, Heather and the team at Bocker Chevrolet GMC. We're thrilled to hear that you trust us and that the job was done well. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 23, 2025

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I can always depend on great trustworthy service. When I’m asked, “Who would you recommend.” I say,”Bockers… Hands down.” More

by micki
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Brad Leverton, Wayne McCarthy , Ty, Dean

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May 23, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review, Micki! We truly appreciate your kind words and are thrilled to hear that you always depend on the trustworthy service at Bocker Chevrolet GMC. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Bocker Chevrolet GMC Team

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