Wendy Nelson | Page 22

Love my new Rav 4 I love my new car thanks for all the help. Wendy and Steve. You both help out so much. I will come back when I need a car for my boys. I love my new car thanks for all the help. Wendy and Steve. You both help out so much. I will come back when I need a car for my boys. More

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Efficient Web Purchase I used the web to see what was offered for a replacement for my wife's 2012 Hyundai. This was after evaluating vehicles that met my criteria in Con I used the web to see what was offered for a replacement for my wife's 2012 Hyundai. This was after evaluating vehicles that met my criteria in Consumers Report. I also researched the Consumer Reports for small size SUV as a replacement for my Subaru Forester. Further evaluated the selected models on NHTSA website. I then did a web search of 3 manufacturer's dealers in the Cedar Valley Corridor. I contacted each with inquiry on their website. I was able to converse with the representative at 2 dealerships, both Toyota. I talked with Alan and put a hold on the listed vehicle. Next morning I went down to the CR Toyota with the inventory listing and a firm price from Alan Makabi. I test drove the Toyota Corolla LE and was impressed with the car, its features and rebate offer. Trade price was acceptable for the 2012 Hyundai. After the purchase was made I heard from the other dealer that day but still did not have a firm price from the previous evening. I test drove the Rav4 that same day and arranged for purchase the next day with a firm price, drove the Corolla LE home and returned next day with the trade in Subaru. Alan was meticulous in explaining the vehicles to me along with their safety features. I test drove both in a suitable nearby road circuit that allowed evaluation of both roadability on rough road and highway conditions. The service department was neat with clean floors and the customers awaiting service were positive about the Toyota brand being loyal repeat customers. Dealer location was close to Waterloo and with easy off highway access. Positives Clear inventory record and intuitive use of website for navigation Set price that was reasonable Rebate from manufacturer at time that I was considering purchase. Fair evaluation and offer for trade ins Alan went over the pricing and features of both vehicles before trade in was evaluated. Wendy Nelson and Curt Wiedemeier handled the licensing registration and financials. Everyone was professional and courteous. Low stress environment to allow a complete explanation and understanding of all options including leasing alternative. More

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Impressive, once again! I’d never think twice about heading to CR Toyota for my next vehicle. We’ve worked with Terry for years and he is the best of the best and educates us I’d never think twice about heading to CR Toyota for my next vehicle. We’ve worked with Terry for years and he is the best of the best and educates us on how to maximize the latest technology. Wendy is fabulous. She knows the finance aspect inside and out and gets it right the first time!! Don’t hesitate - go now! You won’t regret it. More

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Great experience! Chuck was great - no pressure, just helpful. Wendy was very sweet and personable and explained things well. I love my new Highlander, and look forwar Chuck was great - no pressure, just helpful. Wendy was very sweet and personable and explained things well. I love my new Highlander, and look forward to road trips in my family’s future. More

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Great customer service Terry Helgeson was great to work with. Leased first vehicle from Terry and came back for another. He took the time to explain all the options on my n Terry Helgeson was great to work with. Leased first vehicle from Terry and came back for another. He took the time to explain all the options on my new Highlander and didn’t make me feel rushed. I would highly recommend Toyota to others looking for a great looking and very reliable vehicle. More

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My January 22, 2018 Experience! I had just a wonderful visit and experience with both Steve Almendinger and Wendy Nelson when it came time to make a decision at the end of my lease f I had just a wonderful visit and experience with both Steve Almendinger and Wendy Nelson when it came time to make a decision at the end of my lease from my previous dealing with CR Toyota. I can't say enough good things about the way I was treated by both of these individuals. Working with these two made me realize that they were not just trying to work from their advantage but to put me in the best possible situation that they could and to my satisfaction. YES at the end of the visit, I was more than satisfied and am pleased to say that for the next 36 months I will be driving my new 2018 Toyota Tacoma pickup and just want to convey my thanks to CR Toyota and also to Steve and Wendy for this wonderful experience and look forward to working with both again in the future. More

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Friendly service at toyota The staff was very friendly. They made it really easy to find a new car. They were very helpful to me and I would definitely come back. The staff was very friendly. They made it really easy to find a new car. They were very helpful to me and I would definitely come back. More

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Great service Chuck and Wendy were great to work with. Found the truck I wanted, and got me out quick without any hassles. Unlike some dealers in town that I won’t Chuck and Wendy were great to work with. Found the truck I wanted, and got me out quick without any hassles. Unlike some dealers in town that I won’t waste my time with. More

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New purchase Relocating from out of state, the employee at this dealership help me make a speedy purchase. They start working with me on the phone and through E-ma Relocating from out of state, the employee at this dealership help me make a speedy purchase. They start working with me on the phone and through E-mail while I was still out of state. More

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A+ Service We purchased a 2014 Highlander from your dealership in April and sadly it was totalled. We thought we had a good experience during our first purchas We purchased a 2014 Highlander from your dealership in April and sadly it was totalled. We thought we had a good experience during our first purchase but boy were we wrong. We came back this week and worked with Steve Almendinger and Wendy Nelson this time to purchase a 2016 Highlander and had an excellent experience. We had no idea of the features and information we missed out on in our first purchase. Not only was Steve laid back, honest and friendly he was very informative and made sure all of our questions we answered. Wendy really went the extra mile working with Collins and coordinating the pay off of our old vehicle. I had tons of questions for her and she was so kind and patient with me. We highly recommend Steve Almendinger and Wendy Nelson. More

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