Wes Ward | Page 3

The service team were good and detailed no issues dropped off the Jeep routine service. I was out in less than an hour off the Jeep routine service. I was out in less than an hour More

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Nice fast and helpful they work hard to help you. Great places to go to fine a car Great places to go to fine a car More

by cthomas062078 Verified Customer Verified Customer

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I’ve always received great service from the dealership the whole 4-5 years I’ve been going the whole 4-5 years I’ve been going More

by markabolden Verified Customer Verified Customer

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My car was towed through CarMax there. They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it t They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it to Chrysler Jeep in Newport News and they told me it was something in fact wrong with my car! More

by Joy Verified Customer Verified Customer

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Service was accurate to my needs and completed in a timely manner. Thank you for the service and keep up the good work. timely manner. Thank you for the service and keep up the good work. More

by DTD Verified Customer Verified Customer

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I could not give 5 stars because of the lack of concern for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the first time. I was told that the tech that worked on my car has to finish a job that requires 15 hours and won’t be able to look at my car until he’s finished, after spending $9,500, $2,500 of which came directly from my savings! Being told to drop your car off is not sufficient. When a tech messes up the least they can do is look at the error to see if the vehicle is safe to drive and it’s the service advisor’s responsibility to ensure that happens. My vehicle was ultimately fixed days later by the ship foreman and Wesley for which I am very grateful! More

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Lindsay is professional, friendly and helpful. Kept me informed on progress of my vehicle repair Kept me informed on progress of my vehicle repair More

by twisted2de2 Verified Customer Verified Customer

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I had an excellent experience with Banister. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. More

by duckybullock10 Verified Customer Verified Customer

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Wesley is the “best” service manager ever! Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer servic Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer service and customer satisfaction. More

by Gdwagner44 Verified Customer Verified Customer

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Great service and response time. Everyone was very polite and kind I will definitely recommend this service center. Everyone was very polite and kind I will definitely recommend this service center. More

by kip5050 Verified Customer Verified Customer

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