170 Reviews
Write a Review170 Reviews of Wesley Prudencio
January 27, 2021
This was our first trip in that made use of our Audi care pack wave. Great service as always! My wife’s Audi has been excellent, looking forward to the next one. pack wave. Great service as always! My wife’s Audi has been excellent, looking forward to the next one. More
Other Employees Tagged: Bryan Adams, Katie Cross
January 26, 2021
Great experience - love the video walkthrough and updates received throughout the service process. Wes was great to work with and provided a transparent update on what was needed to bring everything on my v received throughout the service process. Wes was great to work with and provided a transparent update on what was needed to bring everything on my vehicle back up to snuff. More
January 22, 2021
Audi of Des Moines was easy to schedule an appointment, friendly staff and they completed the service quite timely. They put a lot of effort into the details. friendly staff and they completed the service quite timely. They put a lot of effort into the details. More
January 21, 2021
Wesley was very helpful in getting my tow kit ordered and installed into my Audi. He even came in on his off day to get the job started with the help of Bryan who followed the work to completion . It was a installed into my Audi. He even came in on his off day to get the job started with the help of Bryan who followed the work to completion . It was also a pleasure to meet Brady in parts who help me purchase an additional merchandise. My overall experience with this service center has been more than outstanding. More
Other Employees Tagged: Brady Fleischacker, Bryan Adams
January 12, 2021
Just got an oil change. Ended up needing a tire rotation per the video that was sent. Everything went well. Customer service from front desk was great. per the video that was sent. Everything went well. Customer service from front desk was great. More
Other Employees Tagged: Bryan Adams
January 11, 2021
Always great service when I am there. It is super clean and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! More
Other Employees Tagged: Bryan Adams
December 22, 2020
Excellent customer service. Clean, comfortable waiting area. Nice showroom. Would have preferred regular TV rather than the repeating video that was shown but not a big deal. area. Nice showroom. Would have preferred regular TV rather than the repeating video that was shown but not a big deal. More
Other Employees Tagged: Bryan Adams
December 21, 2020
Thanks for all you do to make the service visit easy, friendly, educational and productive. It's also been great to try out some of your cars (as loaners) while my car was being serviced. Again, thanks friendly, educational and productive. It's also been great to try out some of your cars (as loaners) while my car was being serviced. Again, thanks! More
Other Employees Tagged: Bryan Adams , Katie at the Service Desk -- very helpful, friendly and approachable!
December 18, 2020
Fast service was very much appreciated. Clean and comfortable waiting area with space to keep your distance. I like the maintenance check-up video walkthrough too. Thank you! comfortable waiting area with space to keep your distance. I like the maintenance check-up video walkthrough too. Thank you! More
Other Employees Tagged: Bryan Adams