Wesley Prudencio
Wesley Prudencio at Audi Des Moines

Wesley Prudencio | Page 17

Service Advisor

Audi Des Moines

5190 Merle Hay Rd
Johnston, IA 50131

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185 Reviews
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185 Reviews

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185 Reviews of Wesley Prudencio

January 12, 2021

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Employee Rating

Just got an oil change. Ended up needing a tire rotation per the video that was sent. Everything went well. Customer service from front desk was great. More

by kellytiengkham
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

January 11, 2021

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Employee Rating

Always great service when I am there. It is super clean and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! More

by kellyschall4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

December 22, 2020

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Employee Rating

Excellent customer service. Clean, comfortable waiting area. Nice showroom. Would have preferred regular TV rather than the repeating video that was shown but not a big deal. More

by BGCAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

December 21, 2020

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Employee Rating

Thanks for all you do to make the service visit easy, friendly, educational and productive. It's also been great to try out some of your cars (as loaners) while my car was being serviced. Again, thanks More

by Franci Phelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams , Katie at the Service Desk -- very helpful, friendly and approachable!

December 18, 2020

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Employee Rating

Fast service was very much appreciated. Clean and comfortable waiting area with space to keep your distance. I like the maintenance check-up video walkthrough too. Thank you! More

by briant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

December 17, 2020

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Employee Rating

Thanks for the additional help on fixing the wipers but the front wiper issue still exist with rattling and screechy noise. Car Interiors seem to have left uncleaned. More

by Anshjuly1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

December 16, 2020

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Employee Rating

Thank you to Brian, Wesley and Frank. We felt confident that all was done to solve our problem with expertise. The car runs great now! Brian and Frank were wonderful to help us understand and offering t More

by SHARON.DIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams , Frank was great also! Loved the video he sent. What a gift to a customer!

December 14, 2020

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Employee Rating

Service department is great. Courteous, timely and keep you informed on what is happening with the service on your vehicle. Also appreciate the car wash. More

by Sara Gaskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

December 12, 2020

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Employee Rating

Great service. Friendly staff. Professional attitude. Fast return. We love the blackout emblems on our Q8. Plus they adjusted the alignment. Thanks for the great experience! More

by milo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

December 11, 2020

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Employee Rating

Service was top knotch. I had my vehicle in fir its 20k maintenance. The service was quick and thrurough and had my car back in no time. Will and always recommend Audi Des Moines. Exceptional work! More

by WPRUDENCIO0
Recommend Dealer
Yes

Other Employees Tagged: Bryan Adams

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