This was our first experience with Al Hendrickson and it
was one of the most pleasant car buying experiences We've had in many years. Brenden took care of us initially and arranged for us to test drive the
was one of the most pleasant car buying experiences We've had in many years. Brenden took care of us initially and arranged for us to test drive the car we wanted upon it's arrival. Eric called right away when the car arrived to let us know and we headed in that night to check it out. Renee was the person that took us on the test drive and worked through the process with us. She was incredibly nice, extremely knowledgeable and very professional. The dealership gave me a fair price for my trade-in and they honored the price I was given when the deposit was put down 17 days earlier. Wes went over the financials with us and handled the paperwork with speed and efficiency. Everything was explained in detail to our satisfaction and all of the staff we interacted with were really nice. Renee then helped us set up our phone in the new car and explained all the features to us. We drove away very satisfied and happy with everything. We'll be back soon to buy another one!
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by Denise F
Mar 25, 2022 -
Toyota of Coconut Creek responded
Denise - We appreciate you allowing us the chance to earn your business and are thrilled that you had such a fantastic car-buying experience. Thank you for sharing these details about your time working with Brenden, Eric, Wes, and Renee! We are so glad that you received informative service and a good deal. Our team at Al Hendrickson Toyota appreciates your feedback and we look forward to assisting you in the future!
Mar 30, 2022 -
Denise F responded
It was such a great experience and I love my new RAV4 so much, my husband went back and bought one from you today for himself! He also dealt with Renee and Wes and once again couldn't say enough good things about his experience. Thank you again!
The dealership is the best, they given a good job.
I was very happy for the good service.
I was very happy for the good service.
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by TUTUDUJOUR
Verified Customer
Verified Customer
Mar 25, 2022 -
Toyota of Coconut Creek responded
We are thrilled that you are a happy customer! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. Safe travels ahead!
The sale rep Renee was very much helpful and kind ,
lovely person
Her
Very knowledgeable about the vehicle.
lovely person
Her
Very knowledgeable about the vehicle.
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by PARTAPMB
Verified Customer
Verified Customer
Other Employees Tagged:
Renee
Mar 18, 2022 -
Toyota of Coconut Creek responded
Thank you for this feedback! We are so glad to hear that Renee and the team delivered such a successful experience. If there is anything more we can do to assist you or earn your five stars, please don't hesitate to reach out. Best, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502
Patrick the salesman is a great guy and sale manager I
enjoy my new Toyota
enjoy my new Toyota
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by TAMARACMARIE
Verified Customer
Verified Customer
Mar 13, 2022 -
Toyota of Coconut Creek responded
We are happy to see that Patrick and the team made your car-buying experience a great one, Tamara! Thanks for supporting Al Hendrickson Toyota and congrats on your new car!
Mar 13, 2022 -
Toyota of Coconut Creek responded
We are happy to see that Patrick and the team made your car-buying experience a great one, Tamara! Thanks for supporting Al Hendrickson Toyota and congrats on your new car!
Always a pleasure visiting.
Great job Jarret and trainee Jason. Great environment and staff always
Great job Jarret and trainee Jason. Great environment and staff always
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by BDONIQUE16
Verified Customer
Verified Customer
Other Employees Tagged:
Jarrett Elder Sr.
, I’ll always give Paul 10 stars even though he was off
Mar 10, 2022 -
Toyota of Coconut Creek responded
Thank you for sharing your positive experience with Jarret and Jason! We are grateful to have earned your business and we hope to see you again at Al Hendrickson Toyota. Have a wonderful day!
Should be zero stars!
Mistreated my husband. Called him a liar all because of his age, ethnicity and disability. He tried to reach customer care, upstairs, no elevator!
Mistreated my husband. Called him a liar all because of his age, ethnicity and disability. He tried to reach customer care, upstairs, no elevator! Almost died climbing stairs. What a shame! Stay away from this terrible place!
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by MSR
Mar 23, 2022 -
Toyota of Coconut Creek responded
This is a big concern, and I am very sorry for your experience. I want to better understand what happened here and ensure it is properly addressed. Please give me a call, at your convenience - I am unable to determine your contact details from this review. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502
The Staff was very professional and the service was as
expected. The waiting time was short.
expected. The waiting time was short.
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by JVACCE
Verified Customer
Verified Customer
Feb 28, 2022 -
Toyota of Coconut Creek responded
Thanks for the five-star review for Al Hendrickson Toyota! We are happy that you received top-notch service and got quickly back on the road. Have a great rest of your day!
Friendly.
Great service. Enjoyable buying experience. Will definitely buy another vehicle from Al Hendrickson Toyota
Great service. Enjoyable buying experience. Will definitely buy another vehicle from Al Hendrickson Toyota
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by RIZZOMELISSA
Verified Customer
Verified Customer
Feb 28, 2022 -
Toyota of Coconut Creek responded
Thank you for the great review, Melissa! We are so glad to hear that you found the right vehicle working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!
Great customer service, and total transparency on
price, financial and car services. Everybody worked as a team to help me purchase a SUV.
price, financial and car services. Everybody worked as a team to help me purchase a SUV.
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by IVETTEPEREZ
Verified Customer
Verified Customer
Feb 23, 2022 -
Toyota of Coconut Creek responded
Congratulations on your new car! We are thrilled that you had such a positive experience with our team and we will pass along your kind words. Thank you for giving Al Hendrickson Toyota your business!
Excellent, very good, courtesy, very helpful, good
customer services,, and very, professional in. their services.
customer services,, and very, professional in. their services.
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by SARAHTARVER65
Verified Customer
Verified Customer
Feb 22, 2022 -
Toyota of Coconut Creek responded
Sarah, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely and we hope to see you back again down the road!