Wesner Larose
Wesner Larose at Toyota of Coconut Creek

Wesner Larose | Page 28

Finance Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.2
362 Reviews
4.2

362 Reviews

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362 Reviews of Wesner Larose

February 11, 2022

Dealership Rating
Employee Rating

. Y experience with your dealership was something that I thought I would never have with a car dealership. The salesman Jan made it all a pleasant one. He was very honest and explained everything in detai More

by WLLEWIS39654
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza, Chener Petit Louis, Zeke Howes , Mike Joseph, Dexter Marshall, Vinod (Vinny) Rahate, Fernando Rodriguez, Jerry Saint Fleur, Andre Veiga

Feb 11, 2022

Toyota of Coconut Creek responded

We're glad to see that our team made your purchase a successful one! We appreciate your kind words about Jan. It's great you felt so informed before you completed the deal. --The Al Hendrickson Toyota Crew

February 10, 2022

Dealership Rating
Employee Rating

Service was great. Always fast . Don’t wait long. My experience was great was happy with the service of my car . More

by Veronicaewan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr., Brenden Anghel, James Daus, Courtney Gayle, Wesley Bonito, Zeke Howes , Shedrick Anderson, Brecheneve B, Gary Cann

Feb 11, 2022

Toyota of Coconut Creek responded

Thank you for your continued business and your terrific review! We are grateful to have you as an Al Hendrickson Toyota customer and we hope to welcome you back for all your future service needs. Have a wonderful day!

Feb 10, 2022

Veronicaewan responded

Service was great.

Feb 10, 2022

Veronicaewan responded

Always friendly

Feb 10, 2022

Veronicaewan responded

Always friendly and super nice.

Feb 10, 2022

Veronicaewan responded

Great.

Feb 10, 2022

Veronicaewan responded

Always service my car here . Always happy with the service I receive. Thank you.

February 06, 2022

Dealership Rating
Employee Rating

Courteous ,to the point and get it done in a timely manner.Rohan Alexander was the sales person I went to see about buying a 2018 Toyota Tacoma and went home with a 2020 4runner also. More

by SIMMSDEV1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson, Paul Jones, Courtney Gayle, Wesley Bonito, Oscar Vizcarra , Brecheneve B, Gary Cann, Mike Joseph, Fernando Rodriguez

Feb 07, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Rohan and the Al Hendrickson Toyota team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

February 06, 2022

Dealership Rating
Employee Rating

They don’t offer Carwash and vacuum. This service center is the only service center whom doesn’t have a Carwash service. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Jarrett Elder Sr., Ed Belvant, Davilmar Frantz , Leo Butterfield, Mike Joseph, Andre Veiga

Feb 21, 2022

Toyota of Coconut Creek responded

Steven, thank you for your feedback. I'm sorry you're unhappy with our service and will make a note of your concern. Please feel free to give me a call if you'd like to discuss this directly - I hope we get another chance to impress you down the road. Norman Frantz - Service Manager - 954-545-6931

January 24, 2022

Dealership Rating
Employee Rating

Truly exceptional buying and service experience, will continue coming back and referring all my friends and family to, Al Hendrickson Toyota. 😃 More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Toyota of Coconut Creek responded

Frank, we strive to provide our guests with a five-star experience, and we greatly appreciate you letting us know that we could do just that. It was wonderful to earn your trust at Al Hendrickson Toyota. Enjoy your car, and we'll see you for your next service visit. Until then!

January 19, 2022

Dealership Rating
Employee Rating

First of all I would like to give thanks to Jessica Fernandez for always taking the time to make me feel welcome at Al Hendrickson, my 2021 Toyota Venza is a great car I brought it in to be serviced be More

by andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Jan 26, 2022

Toyota of Coconut Creek responded

Andrew, we really appreciate you taking the time to share your kind words about Jessica. I am sorry to hear about the concern you have with your vehicle, and if we can be of further assistance, please don't hesitate to reach out to me directly. Thank you, Norman Frantz - 954-545-6931

January 18, 2022

Dealership Rating
Employee Rating

I would definitely recommend buying a car there but for service I would not waste my time. Poor customer service. I dropped off my car for tints at 7:30 am and only got a call back 7 hours later after i ca More

by MARCELTIUZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 02, 2022

Toyota of Coconut Creek responded

While I am happy to hear that you had an enjoyable car-buying experience with us, it's hard to hear that our service has left you wanting more. Your frustration is understandable and I apologize for the trouble you've had trying to reach our team. I will certainly use this feedback as a training opportunity so we can ensure we are doing the best we can to assist our guests in a timely manner. In the meantime, please consider giving me a call directly so I can assist you with your referral check. Kindly, Norman Frantz - Service Manager - 954-545-6931

January 16, 2022

Dealership Rating
Employee Rating

Al Hendrickson Toyota is a dealership that I have been dealing with for years and will continue to do business with for years to come because of their professionalism, courteousness, esprit de corps, clea More

by ivybabygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to share! We strive to deliver a seamless and straightforward experience for our guests, and it means a lot to hear that this was reflected in your time working with Jared. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 13, 2022

Dealership Rating
Employee Rating

Very helpful attempted to match my every need would not let me leave without the car. More

by SANDRAGARCON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior charles

Jan 13, 2022

Toyota of Coconut Creek responded

Sandra, our ultimate goal is to find you a vehicle that will satisfy all of your needs and concerns. We're happy to hear our diligence paid off, and the entire Al Hendrickson Toyota team hopes you're enjoying every mile in your new car!

January 09, 2022

Dealership Rating
Employee Rating

Me encanta l atencion todo excelente gracias por su gran apoyo simpre por su cordials More

by COLOMBIA.1984
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: HENRY DELGADO

Jan 26, 2022

Toyota of Coconut Creek responded

Gracias por compartir la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo. Si hay algo más podemos hacer para lograr sus cinco estrellas, no dude en llamarme para discutir. Saludos, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

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