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Wilber Escobar
37 Reviews
37 Reviews
Write a ReviewDealership Experience
6 yrs, 7 mos
Industry Experience
13 yrs, 1 mo
Languages Spoken
English
37 Reviews of Wilber Escobar
August 10, 2018
All was fine. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. More
by glynn736
Verified Customer
Helpful 
August 09, 2018
fixed windshield; misplaced cap; made pay full amount , not I had my windshield replaced. When I picked up car, it needed something recalibrated or something so had to keep it for longer. That was still all go I had my windshield replaced. When I picked up car, it needed something recalibrated or something so had to keep it for longer. That was still all good but once I got home, found that my cap for the charging outlet on instrument panel was missing. It was laying next to it, not in slot when I dropped it off. I understand it might not be that big of a deal but it is the principal of it. I would like another one. I’m also not sure why you don’t allow to only pay deductible and insurance company pays their portion. I have Amica. I had ran into a friend who works there when I was getting the loaner and he said there would be no problem only paying my deductible. Not what happened at all. More
by debbiegpressler
August 09, 2018
Always a pleasure Even though my car was totaled. The amount of concern for my safety, was very heart warming! I will miss my car but will miss having a reason to visit Even though my car was totaled. The amount of concern for my safety, was very heart warming! I will miss my car but will miss having a reason to visit! More
by melissa.m.boyle
Other Employees Tagged: Fred Hernandez
August 08, 2018
Out of warranty repair The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a fe The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a few months past warranty but Lexus made a complimentary repair. More
by sharkeygk
August 08, 2018
Great Experience I had to drive 3 hours to Westside. I was greeted by name and they took care of some major work. Everything was completed by the date promised. My c I had to drive 3 hours to Westside. I was greeted by name and they took care of some major work. Everything was completed by the date promised. My car was washed and filled with gas when I picked it up !! More
by texangreg
August 07, 2018
Excellent service ! Wilber is awesome ! Easy in and out, explain the whole process. Also review vehicle for potential issues and or recommendations. A full report was provided with details Easy in and out, explain the whole process. Also review vehicle for potential issues and or recommendations. A full report was provided with details of the work done. Highly recommend this service center. More
by microhouston
August 06, 2018
Second purchase through Internet sales The internet sales manager responded to my inquiry about a trade-in estimation and my preferences in a late model previously owned Lexus. He schedule The internet sales manager responded to my inquiry about a trade-in estimation and my preferences in a late model previously owned Lexus. He scheduled an appointment on the next day. He had the best match ready to view when I arrived. He postponed his lunch to see me at my best time. Many other thoughtful actions on his part resulted in my purchase of an excellently maintained Lexus certified car. The financial officer also assisted my wife and I to make some alternatives in added coverage. I’m glad I returned to Westside after our first Lexus purchase seven years previously. Ronald B Rea More
by ronald.rea
Other Employees Tagged: Mike Gonzales , James Vu
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