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Wilder Hickman
Wilder Hickman
Service Manager
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
74 Reviews
Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.
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Write a Review74 Reviews of Wilder Hickman
May 11, 2025
Three days to resolve a simple software update for a faulty sensor?!? Terrible communication to keep me updated faulty sensor?!? Terrible communication to keep me updated More
by gm1
Verified CustomerOther Employees Tagged: Nicole Cutler
May 11, 2025
The best Mercedes Service Department and Sales Department. Mercedes Midlothian ROCKS!!!!!!! Such a pleasure doing business with them! Department. Mercedes Midlothian ROCKS!!!!!!! Such a pleasure doing business with them! More
by MYJOJO913
Other Employees Tagged: Ryan Pulley , Shane - my service writer! He is amazing!!!
April 29, 2025
The service was impeccable. Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! More
by jesseforkner
Other Employees Tagged: Ryan Pulley, Wil Turner, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
April 26, 2025
Great customer service, service great and free chips Clean staff nice 1100 hi price todays times. chips Clean staff nice 1100 hi price todays times. More
by BUDMORI1269
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
April 19, 2025
Patient , friendly. . Honest ❤️ Knowledgeable and well dressed 😉 Tried hard to make me happy when I was trying to figure out a few things . Honest ❤️ Knowledgeable and well dressed 😉 Tried hard to make me happy when I was trying to figure out a few things More
by SARAH.MUMFORD2
Other Employees Tagged: Tarek Hakki
April 10, 2025
Regina was great. Got everything takin care of for me and kept me informed of progress. Thanks Got everything takin care of for me and kept me informed of progress. Thanks More
by michael.morrison
Other Employees Tagged: Ragina Fitz
April 08, 2025
Excellent service as always. Scott Lampert is diligent and Scot who works on my Metris knows his business. I trust this team to keep me safe on long travels with my hounds. Scott Lampert is diligent and Scot who works on my Metris knows his business. I trust this team to keep me safe on long travels with my hounds. More
by GSCHNEIDMAN
Other Employees Tagged: Scott Lambert, Nicole Cutler
April 05, 2025
They were a great help to me after getting stuck with locked emergency breaks. They got me repaired and in the road by 11am after having the car towed in overnight. Everyone was VERY HELPFUL. locked emergency breaks. They got me repaired and in the road by 11am after having the car towed in overnight. Everyone was VERY HELPFUL. More
by VIDEOHAL53
Other Employees Tagged: Ryan Pulley, Wil Turner, Scott Lambert, Alan Mansfield, Nicole Cutler
April 05, 2025
Excellent cooperation in getting my car repaired midway on my trip between FL and NJ. Car was towed in late a night and fixed first thing in the morning. on my trip between FL and NJ. Car was towed in late a night and fixed first thing in the morning. More
by VIDEOHAL53
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
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