Wilder Hickman
Wilder Hickman at Mercedes-Benz of Midlothian

Wilder Hickman

Service Manager

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

4.6
73 Reviews

Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.

4.6

73 Reviews

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73 Reviews of Wilder Hickman

April 29, 2025

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Employee Rating

The service was impeccable. Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! More

by jesseforkner
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Recommend Dealer
Yes

April 26, 2025

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Great customer service, service great and free chips Clean staff nice 1100 hi price todays times. More

by BUDMORI1269
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Recommend Dealer
Yes

April 19, 2025

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Patient , friendly. . Honest ❤️ Knowledgeable and well dressed 😉 Tried hard to make me happy when I was trying to figure out a few things More

by SARAH.MUMFORD2
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Recommend Dealer
Yes

Other Employees Tagged: Tarek Hakki

April 10, 2025

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Regina was great. Got everything takin care of for me and kept me informed of progress. Thanks More

by michael.morrison
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ragina Fitz

April 08, 2025

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Excellent and timely service. Great facilities with added comforts when having to wait for vehicle to be serviced. More

by MR
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Recommend Dealer
Yes

Other Employees Tagged: Cheyne Hoke

April 08, 2025

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Excellent service as always. Scott Lampert is diligent and Scot who works on my Metris knows his business. I trust this team to keep me safe on long travels with my hounds. More

by GSCHNEIDMAN
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lambert, Nicole Cutler

April 05, 2025

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They were a great help to me after getting stuck with locked emergency breaks. They got me repaired and in the road by 11am after having the car towed in overnight. Everyone was VERY HELPFUL. More

by VIDEOHAL53
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Recommend Dealer
Yes

April 05, 2025

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Excellent cooperation in getting my car repaired midway on my trip between FL and NJ. Car was towed in late a night and fixed first thing in the morning. More

by VIDEOHAL53
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Recommend Dealer
Yes

March 28, 2025

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If my opinion us so important what do l get in return yes the service was great with my opinion you get to get more customers but us as customers giving the opinion what do we get a free oil change would be More

by MAYELEX
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Cutler

March 25, 2025

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Fantastic experience with Service and all of the staff were helpful and friendly. Thank you! More

by elisaparkin095
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Recommend Dealer
Yes
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