Wilder Hickman
Wilder Hickman at Mercedes-Benz of Midlothian

Wilder Hickman

Service Manager

Mercedes-Benz of Midlothian

12200 Midlothian Tpke
Midlothian, VA 23113

4.6
92 Reviews

Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.

4.6

92 Reviews

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92 Reviews of Wilder Hickman

August 01, 2025

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Excellent service, sincere interest in making things right. They take pride in their work and want the customer happy. More

by SPIKENFINNEGAN
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mansfield

July 30, 2025

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Service was on point & the staff is extremely courteous. My car was ready at the promised time. More

by shanecancersurvivor
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Recommend Dealer
Yes

July 29, 2025

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Wonderful job! Went above and beyond. I dropped my car off for an oil change and they washed, vacuumed, and even put air in my tires and turned the service light of More

by CAMELLIAPATMAN
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Recommend Dealer
Yes

July 29, 2025

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Every one is so professional and friendly and helpful with everything that I ask or needed More

by ALCOD
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Recommend Dealer
No

July 29, 2025

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My favorite dealership for any of my family and friends to buys cars from. The inventory manager is a great guy. More

by Robert C
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Recommend Dealer
Yes

July 28, 2025

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We live in NC but we continue to bring our Mercedes to Midlothian Wilder is amazing! The service is top notch! Thanks More

by fennerm
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Recommend Dealer
Yes

July 26, 2025

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They did a great job. Updated the software. Resolved all our issues with a smile More

by PBOLESTA
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lambert

July 24, 2025

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I dealt with the service manager (Mr Hickman). He was known and professional. My vehicle was repaired properly and completed on schedule More

by LeoSuggs
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Recommend Dealer
Yes

July 23, 2025

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Excellent service, fast and correct diagnostic. Professional attitude and attention to detail. Would highly recommend More

by Spider31
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Recommend Dealer
Yes

July 18, 2025

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Very welcoming dealership. Service person Scott lambert helped me with our problem. Thank you Scott!!! More

by PMKFRANKLIN
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Recommend Dealer
Yes
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