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Wilder Hickman
Wilder Hickman
Service Manager
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
95 Reviews
Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.
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Write a Review95 Reviews of Wilder Hickman
August 21, 2025
Nicole is always very professional, a great listener, very knowledgeable and kindly provides exemplary customer service. very knowledgeable and kindly provides exemplary customer service. More
by Brenda
Verified CustomerOther Employees Tagged: Alan Mansfield, Nicole Cutler
August 11, 2025
Consistently exceeding expectations, MB Midlothian is a top tier service (and sales) provider, I recommend without hesitation. top tier service (and sales) provider, I recommend without hesitation. More
by JQ
Other Employees Tagged: Wil Turner, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler , Ryan Pulley, General Manager
August 07, 2025
I am always satisfied with the service and wouldn't take my vehicle anywhere else. my vehicle anywhere else. More
by Beautiful soul
Other Employees Tagged: Alan Mansfield
August 01, 2025
Excellent service, sincere interest in making things right. They take pride in their work and want the customer happy. right. They take pride in their work and want the customer happy. More
by SPIKENFINNEGAN
Other Employees Tagged: Alan Mansfield
July 30, 2025
Service was on point & the staff is extremely courteous. My car was ready at the promised time. My car was ready at the promised time. More
by shanecancersurvivor
Other Employees Tagged: Wil Turner, Wayne Booth, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
July 29, 2025
Wonderful job! Went above and beyond. I dropped my car off for an oil change and they washed, vacuumed, and even put air in my tires and turned the service light of Went above and beyond. I dropped my car off for an oil change and they washed, vacuumed, and even put air in my tires and turned the service light off. I will always choose to take my car to the dealership because of the amazing job they do and the level of customer service they provide! More
by CAMELLIAPATMAN
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
July 29, 2025
Every one is so professional and friendly and helpful with everything that I ask or needed with everything that I ask or needed More
by ALCOD
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
July 29, 2025
My favorite dealership for any of my family and friends to buys cars from. The inventory manager is a great guy. to buys cars from. The inventory manager is a great guy. More
by Robert C
Other Employees Tagged: Wil Turner, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
July 26, 2025
They did a great job. Updated the software. Resolved all our issues with a smile Updated the software. Resolved all our issues with a smile More
by PBOLESTA
Other Employees Tagged: Scott Lambert
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