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Wilder Hickman
Wilder Hickman
Service Manager
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
100 Reviews
Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.
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Write a Review100 Reviews of Wilder Hickman
September 14, 2025
Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments More
by EWARE108
Verified CustomerOther Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
September 07, 2025
The process was smooth and efficient. The salesman went out of his way to help me at every step. The salesman went out of his way to help me at every step. More
by KAYLEENLAWRENCE1
Other Employees Tagged: Wil Turner, Tarek Hakki, Ragina Fitz
September 06, 2025
The people was pleasant and very helpful the dealership atmosphere w very calm the service was excellent I enjoyed having my vehicle service there atmosphere w very calm the service was excellent I enjoyed having my vehicle service there More
by melvagreen97
Other Employees Tagged: Wil Turner, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
September 06, 2025
The staff here is beyond accommodating and helpful. They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank They went above and beyond to help me solve a battery issue. I was having an even squeeze me in on short notice. I will be a customer for life thank you. More
by JWEHR002
Other Employees Tagged: Nicole Cutler
September 06, 2025
Excellent service. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. Everyone was cordial and very helpful. My car was completed as promised. I was very satisfied with the services I received. More
by mzzchill2012
Other Employees Tagged: Wil Turner, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler
August 29, 2025
Im always impressed their customer service. It is top notch for sure. They also keep you informed of progress & very transparent of cost. It is top notch for sure. They also keep you informed of progress & very transparent of cost. More
by CONNIEALPHIN
Other Employees Tagged: Wil Turner, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler , Shane
August 21, 2025
Nicole is always very professional, a great listener, very knowledgeable and kindly provides exemplary customer service. very knowledgeable and kindly provides exemplary customer service. More
by Brenda
Other Employees Tagged: Alan Mansfield, Nicole Cutler
August 11, 2025
Consistently exceeding expectations, MB Midlothian is a top tier service (and sales) provider, I recommend without hesitation. top tier service (and sales) provider, I recommend without hesitation. More
by JQ
Other Employees Tagged: Wil Turner, Scott Lambert, Alan Mansfield, Ragina Fitz, Nicole Cutler , Ryan Pulley, General Manager
August 07, 2025
I am always satisfied with the service and wouldn't take my vehicle anywhere else. my vehicle anywhere else. More
by Beautiful soul
Other Employees Tagged: Alan Mansfield
August 01, 2025
Excellent service, sincere interest in making things right. They take pride in their work and want the customer happy. right. They take pride in their work and want the customer happy. More
by SPIKENFINNEGAN
Other Employees Tagged: Alan Mansfield
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